Now Hiring - StemWave - Account Manager in Boston, MA

Full description of the position

Account Manager Location: 280 Summer St, Boston, MA 02210 Reports To: Director of Client Success Employment Type: Full-Time, In-Office

Compensation

:

• Base Salary: $60,000$70,000/year
• On-Target Earnings (OTE):
• Year 1: $90,000-100,000 OTE includes bonuses and incentives for hitting objectives. Based on expected performance, actual earnings may vary. Company Description StemWave is a fast-growing medical device startup in Massachusetts, pioneering orthopedic shockwave technology in the U.S. Ranked among the fastest-growing privately held companies in 2023 and 2024, we are expanding our team and capabilities. Learn more: [please apply online]

Position Summary

Are you persistent, independent, patient, understanding, and the most competitive person you know? Are you seeking an exciting opportunity with an excellent compensation structure? We are looking for a motivated Account Manager who will be rewarded for their efforts in owning client relationships and driving retention, growth, and revenue. Whether your background is in sales, account management, or client success, if this sounds like you, please submit your applicationwe would love to hear from you!

What You'll Do

:

• Own the full client lifecycleonboarding, training, proactive check-ins, renewals, and upsellswith a focus on account growth, value delivery, and retention
• Onboard new clients. Manage the handoff from sales, coordinate device deployment, and guide new providers through setup and training
• Maintain regular touchpoints with clients to strengthen relationships, troubleshoot issues, and reinforce ROI
• Drive revenue by identifying expansion opportunities and renewing clients on subscription programs
• Provide world-class service. Help refine and scale our engagement strategies to ensure we're delivering the highest level of service and expertise What We're Looking For:
• Exceptional track record in sales, account management, or client successideally in a subscription-based environment (e.g., SaaS or medical tech), with a strong emphasis on renewing and growing client accounts
• 2+ years of experience in sales, account management, client success, or project management, focused on nurturing long-term relationships and driving results
• Familiarity with CRMs (e.g., Salesforce, [please apply online]
• Knowledge of key metrics like LTV, MRR, Churn, and renewals
• Experience driving revenue growth and client retention
• Ability to communicate confidently with healthcare clients and stakeholders
• Excellent organizational skills and the ability to manage multiple accounts and projects
• Experience in the medical device industry or orthopedics/chiropractic care is a plus
• Passion for healthcare and technology Why Join Us:
• Leadership: Help practices and medical centers adopt groundbreaking technology that empowers patients and allows practitioners to offer versatile treatment options
• Exposure: Work closely with key decision-makers in the healthcare space, expanding your network and influence in a rapidly growing industry
• Growth: Join an energetic and innovative culture where your ideas are valued. You'll have the opportunity to contribute to company growth, take on new projects, and further your career

Benefits

• Paid vacation time & holidays
• 100% Employer Paid Medical, Dental, Vision At StemWave, we're not just building deviceswe're building a movement. Join us and be a key contributor to our growth and success.

Compensation

Range: $80K - $100K