Now Hiring - Commonwealth Cannabis - Sales Supervisor in Rehoboth, MA

Full description of the position

About us: CommCan is a vertically integrated Cannabis Company. We have a cultivation facility in Medway and three dispensaries in Millis, Rehoboth, and Mansfield. We are currently looking for a Sales Supervisor for our Rehoboth location. The successful candidate will be motivated, customer-focused, and a reliable team player. The ideal candidate will be flexible, able to multi-task, and have experience in retail.

Job Summary

We are seeking an energetic and motivated Sales Supervisor to lead our retail sales team and drive exceptional customer experiences. In this dynamic role, your leadership will inspire a team dedicated to delivering outstanding service, managing inventory, and maintaining a vibrant store environment. This position offers an exciting opportunity for a proactive individual with strong management skills and a passion for retail sales to make a significant impact.

Duties

• Supervise and motivate the retail sales team to achieve sales goals and provide excellent customer service
• Oversee daily store operations, including opening, closing, and shift management
• Handle customer inquiries, resolve complaints, and ensure high levels of customer satisfaction
• Utilize POS (Point of Sale) systems for transactions, cash handling, and sales reporting
• Train new team members while ensuring compliance with company policies
• Monitor employee performance through coaching and managerial communication techniques
• Provide a high-end customer service experience with focus centered on patient engagement and education while maintaining compliance with applicable laws and CommCan SOP's
• Must have a strong work ethic
• Maintain a comprehensive understanding of the legal cannabis industry from medical use standpoint
• Must have awareness of current product availability with an ability to describe the production process behind each and every one of CommCan's products
• Must maintain strict confidentiality handling and managing patient information
• Assist with the presentation of a well-stocked store front that is clean, safe, and secure ensuring a positive retail experience
• Must be able to conduct point-of-sales and order fulfillment accurately and efficiently
• Have a current understanding of trends and research in the cannabis industry and have the ability to help customers with up to date information
• Approach each and every patient interaction with a positive attitude, a welcoming tone of voice and effective communication skills that help validate the customers concerns and needs
• Be aware of state reporting system and compliance regulations and how that affects customer purchasing limits

Requirements

• Knowledge of Dutchie & Metrc
• Proven supervisory experience within the retail industry, especially in sales team management
• Exceptional organizational skills with the ability to prioritize tasks effectively in a fast-paced setting
• Leadership qualities that inspire teamwork and foster a positive store culture
• Must be at least 21 years old
• Must pass extensive background check
• Must be able to stand for extended periods of time
• Two years' experience in team-based customer service focused retail environment
• Experience with point-of-sale systems and cash management with a focus on register accountability
• Attention to detail and able to follow instructions
• Cash management and reporting
• Point-of-sales experience
• Professional amicable demeanor
• Must have flexibility with the willingness to work nights, holidays, and week-ends
• Deep understanding and passion for cannabis, cannabis accessories and the cannabis industry
• Inventory tracking and ordering
• Strong interpersonal skills
• Ability to work in a high paced and evolving environment
• Strong communication skills and attention to detail
• Must have reliable transportation The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CommCan Inc. does not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status. Pay: From $18.00 per hour

Benefits

:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance Work Location: In person