Now Hiring - Pella - Associate Trade Sales Consultant in Jacksonville, FL

Full description of the position

The Associate Trade Sales Consultant role is designed to prepare an individual for a position as an outside Trade Sales Consultant. This position requires learning and understanding the Pella product offering and quoting system, as well as interaction with a wide variety of builders, contractors and homeowners. The Associate Trade Sales Consultant role is designed to prepare the successful candidate for outside sales after 6-12 months (time frame may vary depending on the specific candidate and the availability of sales consultant positions). The Associate Sales Consultant will mentor with a Trade Sales Consultant within the branch and will initially spend time in a Pella Showroom providing sales support to all customers explaining the Pella Value package. Training will primarily be based in Jacksonville, FL; however, a portion of training will be spent in other Florida markets, including but not limited to Orlando and Tampa. Upon successful completion of training, the candidate must be willing to relocate to and support an open territory within Florida based on business needs.

• Assist in the sales process in the field and in the Pella Showrooms.
• Assist in building and maintaining strong customer relations
• Assist in blueprint reading.
• Support Sales team using PQM and CRM to generate quotes and track customer interactions
• Attend Pella Sales Training and any local workshops as they become available
• Represent Pella as needed at company sponsored events, professional group's invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
• Acquire in depth knowledge of Pella's offering and the competitive landscape
• Develop an understanding of and adhere to the Trade Selling Process in all aspects of sales related interactions
• Collaborate with the Operations teams to ensure successful after sale service requirements
• Occasionally work variable, non-traditional hours and make oneself available for customers during evenings and weekends. Skills/Knowledge
• Able to develop partnerships with other businesses that serve the same customers
• Provide superb customer service and generate referrals from one customer to others
• Create a sense of trust and reliability with customers
• Skilled at relating to a variety of customers - balances poise and integrity with a service mentality
• Able to negotiate, build value and address objections towards closing a sale
• Work collaboratively with Pella team members and customers
• Enjoys working in fast-paced environment with a high sense of urgency
• Strong problem-solving skills
• Energized by meeting and engaging new people, skilled networker
• Demonstrates confidence balanced with humility
• Tenacious, able to persevere through sales challenges and setbacks
• Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available
• Excellent influencer - can sell something new, shift paradigms, convey the value proposition
• Seeks out internal experts and utilizes their knowledge
• Adaptable to changing processes and priorities
• Works well without close supervision but always keeps their manager informed
• Focused on details and follow through
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications