Now Hiring - injectco - Patient Sales Coordinator in Hurst, TX

Full description of the position

About Us

InjectCo Medical Aesthetics is a modern, client-focused aesthetics practice committed to delivering expert injectable and skincare services with personalized care. Our boutique med spa is built on quality, trust, and innovation and we are growing. We are seeking a proactive, organized, and detail-oriented Patient Services Coordinator to lead daily operations and elevate the patient experience. Position

Overview

You will work closely with our provider and patient coordinators to ensure efficient, high-quality operations while also being the first point of contact for patients. This is an onsite, call center-environment role with a full- time schedule from each week. This is a non-traditional phone sales role. This is more of a consultative role, requiring some video and longer session interaction to provide the best solution for the patient. Personal & organization goal achievement is expected. Bonus is based on those goals. Males encouraged to apply

Key Responsibilities

Patient Coordination

• Respond promptly to all incoming calls, texts, and online inquiries from new patients
• Manage new patient leads from the website and Google Ads
• Nurture leads to improve booking conversion rates and retention
• Deliver excellent, customer service via text, phone, and email
• Resolve patient questions and concerns with professionalism and empathy Marketing & Growth
• Develop and implement marketing strategies to attract and retain patients
• Use client feedback to help improve services and communication
• Assist in expanding service offerings based on market demand and feedback

Requirements

• Experience in aesthetics or med spa setting (Required)
• Strong organizational and communication skills
• Tech-savvy and comfortable using CRM, booking and POS software
• Self-motivated, detail-oriented, and responsive in a remote work environment

Benefits

• PTO (Paid Time Off)
• Employee Discounts on Services (Botox, Filler, weight loss, and skincare)
• Join a passionate and innovative team focused on aesthetic excellence To Apply Submit your resume and a short cover letter describing your aesthetics experience, language skills, and why you're a great fit for this unique, remote role. Pay: $37,000.00 - $65,000.00 per year

Benefits

:

• Flexible schedule Work Location: In person