Now Hiring - Classic Chrysler Dodge Jeep RAM Fiat - Sales Concierge in Arlington, TX

Full description of the position

Key Responsibilities

Consultative Selling: Determine client needs, preferences, and budget through phone, email, or digital chat. Lead Engagement & Qualification: Respond to inbound inquiries, qualify leads based on their needs and budget, and guide prospects from initial interest to an in-person or virtual appointment. Personalized Product Guidance: Assist customers by suggesting tailored products or services, demonstrating features, and answering complex questions. Relationship Management: Build trust by maintaining consistent communication through phone, email, live chat, or video. Pipeline Management: Track lead status, note interactions, and schedule follow-ups using CRM software. Cross-Functional Collaboration: Hand off qualified, "warm" leads to closing sales representatives or account managers seamlessly. Digital Advertising: Create videos to post on social media to advertise vehicles Concierge Delivery: Coordinate white-glove hand-offs, which can include personalized vehicle feature tutorials, detailing, and topping off fuel. Customer Retention: Serve as the ongoing relationship manager, handling any post-sale inquiries, warranty questions, or service scheduling to prevent a disjointed customer experience. Ideal

Qualifications

Customer-Centric Mindset: A background in high-end hospitality, luxury retail, or automotive sales. Tech-Savvy: High comfort level learning and explaining complex in-car technologies. Administrative Skills: Strong attention to detail to manage financial documents and dealership CRM systems accurately. Licensing: A valid driver's license with an acceptable, clean driving record and the ability to pass background checks. Pay: From $3,500.00 per month

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Vision insurance Experience:
• Customer Service: 1 year (Preferred) Work Location: In person