Now Hiring - Pasona NA - Sales Support & Logistics Coordinator in Troy, MI

Full description of the position

A Japanese chemical trading companyis seeking a Sales Support & Logistics Coordinator. This role supports the sales team across the entire business cyclefrom order processing to collectionwhile providing strong customer service and relationship management.

• Japanese language skillsare a plus. POSITION RESPONSIBILITIES Business Cycle Manage, optimize and coordinate full sales order cycle by:
• Setting up new accounts, customer, supplier, vendor, and warehouses.
• Applying for and maintaining credit lines within approved limits for the entire supply chain.
• Assist Sales in the quoting process for new and existing businesses.
• Processing customer sales order(s)
• Product purchasing, inventory planning and control
• Arranging logistics and transport for delivery (domestic, international import, and export)
• Understand and adhere to Local, Federal, and company compliance rules and regulations related to Import and Exports.
• Processing Billing & Payments; management of accounts receivable and payable
• Trouble-shooting (tracking delays, lost shipments, expedited orders)
• Track/ follow up with collections from customers Customer Service / Relationship Management Manage and enhance relationships with customers, suppliers, logistics and transport companies, and internal constituents. Sales Support Manage accounts to assist business department in reaching budgeted gross profit by:
• Servicing new and existing accounts
• Identifying sales opportunities where applicable
• Collect and report forecast data to appropriate parties.
• Managing credit (zero over credit mandate) and Accounts receivable, collection schedules, and collection tactics (minimize past-dues and inventory aging) POSITION REQUIREMENTS
• Associates degree or equivalent experience
• Minimum of 3 years of work experience, preferably in a sales support/customer service function (Logistics, Supply Chain and/or Import/Export experience preferable)
• Customer orientated; excellent administrative, communication and presentation skills required
• Ability to multi-task, prioritize and manage time effectively
• Experience with all MS office application skills (Outlook, Word, Excel, Powerpoint)
• Basic knowledge of Accounting, Finance and Enterprise systems
• Strong mathematical skills, ability to convert unit of measure and currencies.