Now Hiring - AAA Auto Parts - Wholesale Sales Position in Rosemount, MN

Full description of the position

Job Summary

: aaa auto parts Wholesalers are responsible for sourcing and selling quality used auto parts, meeting or exceeding sales goals while delivering a high- level customer service experience. Wholesalers must be adept at analyzing customer needs, actively listening, and effectively managing customer expectations as well as determining what part or parts a customer is in search of toward closing each sale. Wholesalers enter data into Powerlink and determine if parts are available in-stock or can be sourced from our network of recyclers, as well as discussing warranty options. Wholesalers assist customers with payment type and delivery options to complete customer transactions.

Duties

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Responsibilities

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• Following company policies and procedures as well as safety trainings and protocols
• Being courteous, friendly, and professional in appearance to customers and employees
• Assisting customers with locating quality used parts via inbound calls and other ordering platforms
• Adhering to the attendance policy by being on time to work Monday-Friday 8:00 am-5:00 pm and present for sales team meeting Thursdays at 7:30 am
• Proactively seeking training opportunities through seminars, meetings, and Individual opportunities with the help of the sales manager
• Handling paperwork associated with the wholesale position per the sales manager
• Managing the customer sales experience from start to finish including handling exchange paperwork, warranty resolution (with the support of URG and our in-team warranty manager) and issue resolution associated with faulty or unwanted parts
• Following up on quotes greater than $500 within 3 business days using report provided to wholesale team daily
• Following up on disputes and working to ensure swift resolution and a positive customer experience
• Following up with customers including collection of unpaid COD's, collection of core and defective parts, and anything else the sales manager deems necessary
• Other duties as assigned
• _Requirements and

Qualifications

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• Operation of industry specific software and platforms including, but not limited to: Powerlink, [please apply online] OPS Trax, APU solution, Parts Trader, Podium and other applicable selling platforms
• Creation of quotes, work orders, and invoices within the Powerlink system
• Selling of extended warranties
• Interpretation and understanding of aaa auto parts delivery schedules, PRP trailer schedules, LTL carrier schedules, and UPS and FedEx schedules
• Interpretation and understanding of aaa auto parts credit policies
• Ability to turn a dissatisfied customer into a loyal customer through active problem resolution
• Brokering parts from other recyclers within our network
• Consistent sales of remanufactured engines, transmissions, and other remanufactured/aftermarket parts
• Guiding the customer to a sales decision
• _Education & Experience:_
• High school diploma, associates degree or applicable experience required
• Experience with automobiles and knowledge of automobile components
• _Physical

Requirements

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• Capacity to regularly stoop, kneel or crouch and lift and move up to 75 lbs daily
• Ability to consistently climb in and out of a vehicle and lift items
• Ability to stand, walk, climb, stoop, bend, reach for parts, lift, talk and listen
• _Compensation/

Benefits

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• The pay for this position is $50,000 - $65,000/year with additional earning potential after moving to the commission-based plan
• Medical, Dental, Vision, and Supplemental coverage; 401k with 4% company contribution after one year
• 6 paid holidays / paid time off (accrued)
• Employee discounts, monthly lunches & events
• _Core Values:__ Show Up
• Step Up
• Get it Done
• Do the Right Thing Go Home Happy
• _ Offered compensation: $50,000/yr - $125,000/yr Experience and License

Requirements

• General Sales
• Inside Sales (optional)