Now Hiring - American Jereh International - Sales Management Specialist - Sales Support in Houston, TX

Full description of the position

American Jereh is seeking a Sales Management Specialist - Sales Support to support the Market Development team with sales coordination, customer follow- up, quote support, proposal support, internal reporting, and commercial documentation. This role requires bilingual English and Chinese communication because the position will coordinate regularly with China HQ, internal leadership, and cross-functional teams connected to sales activity, documentation, customer follow-up, and commercial support. The Sales Management Specialist - Sales Support will help maintain accurate sales records, track customer requests, support quote and proposal activity, assist with internal communication, and help prepare information needed for customer meetings and leadership review.

Key Responsibilities

:

• Support sales managers and market development leadership with customer opportunity tracking, sales documentation, account updates, and internal reporting.
• Assist with customer inquiries, quote support, proposal preparation, presentation materials, and follow-up communication.
• Maintain accurate records of RFQs, quotes, customer requests, open opportunities, pending approvals, and sales activity.
• Coordinate in English and Chinese with internal stakeholders, including China HQ, sales, service, logistics, operations, finance, engineering, and leadership.
• Support customer visit preparation, meeting agendas, post-meeting notes, and action item tracking.
• Help organize customer information, account updates, sales pipeline notes, and commercial documents.
• Assist with CRM, spreadsheets, pipeline tracking, or other internal sales support tools.
• Help ensure customer-facing and internal documents are accurate, professional, and completed on time.
• Support sales campaigns, target account tracking, and market development follow-up activity.
• Provide administrative and commercial support that improves sales response time and internal visibility.

Required Qualifications

:

• 2 or more years of experience in sales support, sales coordination, inside sales support, customer service, proposal support, or commercial administration.
• Bilingual English and Chinese required for communication with China HQ and internal business teams.
• Experience supporting customer communication, quotes, RFQs, account updates, sales reports, or internal sales documentation.
• Strong Microsoft Outlook, Microsoft Excel, and general business communication skills.
• Strong attention to detail and ability to manage multiple follow-up items at the same time.
• Ability to communicate clearly with sales, operations, service, finance, logistics, China HQ, and leadership.
• Ability to work onsite at 15333 John F Kennedy Blvd, Houston, TX 77032.

Preferred Qualifications

:

• Experience in oilfield services, manufacturing, energy, power generation, industrial equipment, technical sales support, or aftermarket service.
• Experience supporting inside sales, sales administration, order support, customer service, or commercial operations.
• Associate's degree in Business or a related field preferred.
• Experience with CRM systems, sales tracking tools, quote logs, proposal documents, or customer databases.

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance Experience:
• Sales support: 2 years (Required) Language:
• Mandarin (Required) Ability to Commute:
• Houston, TX 77032 (Required) Work Location: In person