Now Hiring - D&M Leasing - Client Retention Specialist in Dallas, TX

Full description of the position

D&M; Leasing is growing and currently seeking a Client Retention Specialist/Business Development Center- BDC Representative to join our team.

Benefits

:

• Medical, Dental, Vision, 401k matching -Highly Rated Dealership- Receiving dealer rater awards, 800 reputation awards, and best places to work awards
• Opportunity for Career Growth
• Ongoing training and development provided.

Qualifications

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• 2 years of transferrable experience required
• Dealership experience preferred but not required
• Heavy call volume experience of outbound and inbound
• Essential multitasking and stress management skills
• A high sense of urgency and a commitment to making sound decisions
• Effective time management to meet and exceed company metrics and goals
• Self-motivated and independent, not discouraged by receiving no's on the phone

Responsibilities

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• Skillfully handle heavy incoming phone and online inquiries
• High outbound phone work expectations for prospective clients
• Record customer information and feedback in our specialized software system
• Coordinate appointments and follow up with customers who missed appointments
• Maintain an in-depth understanding of our product offerings
• Always uphold strict confidentiality
• Demonstrate professionalism and respect in all interactions, whether on the phone or online Key Details: Work Schedule: Monday to Friday, 8:00 am to 5:00 pm at our Dallas office Total comp potential of $100k + Competitive base of $54k with uncapped commission earnings LI-Onsite We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.