Now Hiring - Confidential - Leasing Specialist in Miami, FL

Full description of the position

The Leasing Specialist position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Specialist will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency.

Responsibilities

• Warmly greet prospective residents and create a personal connection while determining needs and preferences
• Professionally present the community and homes along with specific features and benefits
• Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner
• Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease
• Share promotional ideas and events for marketing timeline
• Assist in Social Media advertising as directed by the Manager
• Assist in the preparation of move-ins such as walking home, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager
• Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents Skills
• Ability to take ownership of resident issues and/or concerns and come to a resolution
• In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community
• Continuous research of area competitors such as pricing, amenities, features etc.
• Computer skills including Microsoft Word, Excel, CRM, Yardi
• Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices
• Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked EOE Job Type: Part-time

Benefits

:

• 401(k)
• 401(k) matching Experience:
• Property leasing: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred) Work Location: In person