Now Hiring - A+ Insurance Designers - Vietnamese Customer Account Representative in Dallas, TX

Full description of the position

Job Summary

We are a health insurance agency seeking a dedicated and enthusiastic Vietnamese Customer Account Representative to join our team. We are looking for someone who is bilingual in Vietnamese to work specifically with our Vietnamese clients. The ideal candidate will play a crucial role in providing exceptional customer sales support, customer retention, new sales and ensuring customer satisfaction through effective communication and problem-solving. This position requires strong organizational skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment.

Responsibilities

• Provide outstanding customer sales support through various channels, including phone, email, and in-person interactions.
• Assist customers with inquiries, complaints, and product information while ensuring a positive experience.
• Assist existing customers as well as new customers
• Perform data entry tasks accurately and efficiently to maintain up-to-date customer records.
• Communicate effectively with customers to understand their needs and provide appropriate solutions.
• Collaborate with team members to resolve issues and improve overall customer service processes.
• Utilize office software and tools to manage customer interactions and streamline operations.
• Maintain a clean and organized workspace while adhering to company policies. Skills
• Proficient in data entry with strong attention to detail.
• Excellent communication skills in Vietnamese and English
• Previous experience in customer service or call center environments is preferred.
• Strong computer skills with the ability to navigate various software applications efficiently.
• Sales experience
• Ability to work well under pressure while maintaining professionalism and courtesy.
• Strong organizational skills with the ability to prioritize tasks effectively. Join us as a Customer Account Representative (Vietnamese-Speaking) and contribute to creating memorable experiences for our customers! Job Type: Full-time Pay: $17.00 - $20.00 per hour

Benefits

:

• 401(k)
• Paid time off Application Question(s):
• working in a professional setting using tools like Microsoft suites Experience:
• Phone etiquette: 1 year (Preferred) Language:
• Vietnamese (Required) Ability to Commute:
• Dallas, TX 75247 (Required) Work Location: In person