Now Hiring - Dignity Memorial - Sales Manager in Austin, TX

Full description of the position

Sales Manager Austin, Texas Serve Affluent Families. Lead a High-Performance Sales Team. Drive Meaningful Growth. We are seeking an experienced Sales Manager to lead a team of sales professionals serving families throughout the Indianapolis market. This leadership role is ideal for a proven sales professional with experience working with affluent clientele, managing complex and large-value sales opportunities, and developing high-performing teams. The Sales Manager will be responsible for driving property and funeral sales growth, coaching and developing advisors, ensuring exceptional customer experiences, and building a culture of accountability, performance, and service excellence.

Key Responsibilities

Sales Leadership & Business Growth

• Lead and develop a team of Sales Counselors to achieve and exceed weekly, monthly, quarterly, and annual sales goals.
• Drive year-over-year growth in cemetery property, funeral, and advance planning sales.
• Coach advisors through sophisticated sales opportunities, including large estate, family legacy, and high-net-worth client transactions.
• Monitor sales performance, pipeline activity, appointment conversion, lead-to-sale ratios, and overall productivity through Salesforce and CRM reporting.
• Establish clear performance expectations, sales processes, and accountability standards. Team Development & Coaching
• Recruit, hire, onboard, and retain top sales talent.
• Provide ongoing field coaching through observation of prospecting, presentations, negotiations, and closing conversations.
• Deliver timely performance feedback, coaching, and development plans.
• Create individualized growth plans aligned with team members' career aspirations.
• Foster a culture of professionalism, collaboration, engagement, and continuous improvement. Client Experience & Service Excellence
• Respond promptly and professionally to escalated client concerns.
• Utilize strong listening, problem-solving, and relationship-building skills to resolve complex situations.
• Partner with internal departments to identify solutions and ensure service commitments are fulfilled.
• Maintain a client-first approach while preserving trust, compassion, and professionalism. Operational Leadership
• Analyze sales trends and business metrics to forecast performance and identify opportunities.
• Manage scheduling, staffing coverage, timekeeping compliance, and operational efficiency.
• Build strong partnerships across departments to support organizational goals.
• Lead change initiatives and implement innovative solutions that improve team performance and client experience.

Qualifications

Experience

• 4+ years of successful direct sales experience with a documented history of exceeding sales goals.
• Previous sales leadership or management experience preferred.
• Experience working with affluent clients, consultative selling, and large-ticket transactions strongly preferred.
• Demonstrated ability to coach, motivate, and develop sales professionals.
• Experience using CRM platforms, Salesforce preferred. Skills & Competencies
• Strong leadership, coaching, and team-building abilities.
• Exceptional communication, presentation, negotiation, and relationship-building skills.
• Proven ability to influence, problem solve, and navigate complex client situations.
• Results-oriented mindset with strong analytical and business acumen.
• Ability to interpret sales data and translate insights into action plans.
• High level of professionalism, empathy, and emotional intelligence. Education & Licensing
• Associate degree or equivalent professional experience required; Bachelor's degree preferred.
• Valid driver's license with acceptable driving record.
• Ability to obtain and maintain applicable insurance licensing as required. Work Schedule

Requirements

• Availability to work assigned weekdays, weekends, and holidays is a condition of employment.
• Certain business-critical days, including designated weekdays and holidays, require mandatory management coverage and are not eligible for routine scheduling exceptions.
• Candidates should be comfortable working a flexible schedule that may extend beyond traditional business hours to support team performance and client needs.

Compensation

Base Salary: $60,000 $80,000 Base + Bonus + Commissions Performance-Based Bonus Opportunity: Uncapped earning potential based on team performance and sales results.

Benefits

Eligible employees may receive:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Contribution
• Flexible Spending Accounts (FSA)
• 401(k) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• Life Insurance
• Voluntary AD&D; Insurance
• Dependent Life Insurance
• Paid Sick Leave
• Employee Assistance Program (EAP) Why Join Us? This is an opportunity to lead a talented sales team in one of Austin's premier markets while serving families through meaningful, consultative conversations. You'll work with clients making important legacy decisions, guide large-value sales opportunities, and help develop the next generation of top-performing sales professionals. If you thrive in a performance-driven environment and have a passion for leadership, client relationships, and sales excellence, we'd love to hear from you. Job Type: Full-time Pay: $90,000.00 - $150,000.00 per year

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Experience:
• Account management: 5 years (Required)
• Sales: 6 years (Required)
• Customer service: 6 years (Required)
• Leadership: 6 years (Required)
• Sales Management: 5 years (Required) Work Location: In person