Now Hiring - Long Beach Camerata Singers - Professional Services Performing Arts Administrative Manager in Long Beach, CA

Full description of the position

Performing Arts Administrative Manager (Avg 30 hours per week) Long Beach Camerata Singers About Long Beach Camerata Singers Long Beach Camerata Singers (LBCS) is the professional-level choral organization serving the City of Long Beach and surrounding areas. Now in our 60th season, LBCS is led by Grammy-winning Artistic Director, Dr. James K. Bass. The organization's activities include a large pro-core chorus, a 14-voice Chamber ensemble, an award-winning pre-K education program, and various fundraising and miscellaneous events. Job Summary The Administrator reports to the President and works closely with the Board of Directors. This 30-hour per week employee is responsible for the Box Office and Payroll and works hand in hand with the Technical Director to execute concert and fundraiser production. This is a hands-on working position with regular deliverables and deadlines to meet. This position requires attendance at LBCS concerts and fundraisers that occur on approximately 10 weekends per year. The organization maintains a small office in Long Beach, and job responsibilities can be accomplished through a combination of on-site and remote work. POSITION RESPONSIBILITIES: Box Office Duties and Patron Management Duties: * Utilize Ludus ticketing software to sell and distribute tickets for Camerata concerts and fundraisers. * Set up events and build subscription packages within Ludus; coordinate with webmaster to ensure links, graphics and descriptions are accurate and clickable. * Interact with patrons through phone calls and email; troubleshoot problems, assist patrons, answer questions * Work with singers and patrons to process group sales * Coordinate with marketing to communicate patron concerns * Maintain and ensure the accuracy of the patron database in the Ludus system Front of House Duties -- Concerts * Prepare Front of House schedule and task flow for each concert * Recruit staff for each concert, adequate for the number of patrons expected * Prepare signage for Front of House and seating * Manage starting change; reconcile and document cash transactions * Lead Box Office and Front of House onsite at all events * Front of House Duties - Fundraisers * Prepare Front of House schedule and task flow for each fundraiser * Recruit staff for each event adequate for the number of patrons expected * Prepare signage for check in and check out, and other aspects as needed * Manage starting change; reconcile and document cash transactions * Distribute and record paddle numbers if appropriate * Assist with spotting and recording pledges during Live Ask * Lead Box Office and Front of House at all Fundraising events * Work with patrons to collect pledge payments at the end of each event * Assist with invoicing and collecting outstanding pledges as needed Concert Programs: * Oversee and collect concert and fundraiser program content, working with other staff, designers, advertisers, donors and printers * Proofread copy * Coordinate printing of program and upload of digital version to website Personnel/Payroll Duties: * Work with Payroll clerk on bi-weekly payroll runs to ensure all information is input to ADP and onboarding paperwork is completed. Review and approve timesheets. * Collect and verify I 9 documents * Work with Personnel Manager on tracking and scheduling Sexual Harassment Training and Certificate Renewal * Oversee updates of Employee and Singer Handbooks and ensure compliance with State of California Employment Laws * Document and process Staff Contracts, Compensation Changes, etc, in conjunction with President. Other * Support Development with Gala RSVP, table seating and hospitality details * Support Development with Gala RSVP, table seating and hospitality details * Update and maintain Google Calendar * Issue and track Certificates of Insurance as required * Fill out quarterly ASCAP returns * Organize and maintain Google Drive and documents * Organize and maintain Dropbox * Manage purchasing of office and fundraising supplies as needed; communicate with bookkeeper; transmit receipts * Other miscellaneous tasks that may arise REQUIREMENTS: * Bachelor's Degree in Business Administration, Marketing, Music, Communications or related field preferred * Prior experience working with performing arts * Prior experience in Box Office and Patron Management * Proficient with Google Office Suite, Microsoft Office, including Excel and Word, mail merge techniques, PowerPoint, Canva, adobe acrobat, Zoom, Ludus or other ticketing software * * Bookkeeping and/or accounting skills a plus, including the ability to work within Quickbooks Online Pay: $42,000.00 - $48,000.00 per year Benefits: * 401(k) * Paid time off Work Location: Hybrid remote in Long Beach, CA 90815