Now Hiring - Accelera Management Singapore Pte. Ltd. - Professional Services HVAC Parts Professional in Weymouth, MA

Full description of the position

About the Role We are seeking a detail-oriented and driven Parts Specialist to support our growing operations. In this role, you will collaborate with the Parts Manager to facilitate HVAC parts sales, understand client needs, and recommend appropriate solutions. If you have a passion for customer service and a desire to learn about the HVAC industry, this is an excellent opportunity to grow your career. Responsibilities * Manage customer inquiries regarding parts, projects, and order tracking to ensure timely and accurate responses. * Identify and recommend the best HVAC parts for specific job requirements, ensuring customers receive optimal solutions. * Process parts orders efficiently and accurately, contributing to smooth sales operations. * Follow up on orders proactively, both verbally and in writing, to guarantee customer satisfaction and build lasting relationships. * Prepare and package merchandise securely for customer pickup or shipment, maintaining product integrity. * Support inventory control efforts to maintain accuracy and availability of parts. Qualifications Required Skills * Strong customer service skills with a focus on building rapport and resolving issues effectively. * Proficiency in typing, documentation, and communication, ensuring clear and concise interactions. Preferred Skills * Previous experience in the HVAC industry, providing a solid foundation for understanding parts and systems.