Now Hiring - C3 Tech - Professional Services Certified Sharp / Canon Copier Technician - 5 YRS EXP in Santa Ana, CA

Full description of the position

Company Overview: Are you looking for a company culture that cares about your growth? Are you interested in working in a collaborative environment? How about an upbeat family like culture where every voice is important? If this sounds like you then this is the place you are looking for. C3 Tech is an IT service and office technology company located in Orange County, California since 1994. A leading organization in Orange County, we help drive local businesses forward by providing innovative office technologies and trustworthy services. We conduct rigorous evaluations to select our partners, such as Canon and Sharp, to bring the best-in-class copiers, printers, scanners, and many more office solutions for businesses. With over 3 decades' worth of satisfied clients, we have found that the key to business success is not only the right product but the right full-service solution from proposal to implementation. We believe in providing our clients with value, industry-leading technology, and state-of-the-art support to make their processes more efficient and business goals a reality. Our client-centricity makes us uniquely qualified to find each company's best- fit office solutions to meet their performance goals and evolve their business. Essential Duties and Responsibilities Responsible for maintaining and repairing all the makes and models of the products sold by C3 Tech. Essential functions include, but are not limited to the following: * Repair and perform preventative maintenance on the full line of black and white and color digital copiers and printers. * Establish and maintain a professional relationship with each individual customer. * Provide troubleshooting as well as performing installation of equipment. * Will be assigned to and is responsible for an individual territory. * Responsible for focusing on key productivity objectives including gross calls per day, efficiency rating, response time commitments and parts costs per call, among others. * Manage and maintain accurate parts inventory. * Provide support to the C3 Tech Sales Department, ensuring complete customer satisfaction. * Collaborate with others to provide solutions to newly found challenges and opportunities. Minimum Qualifications (Knowledge, Skills, Abilities) High school diploma or equivalent. 5+ years copier service experience. Sharp or Canon certifications preferred. Enjoys relationship building with customers and communicating within the organization. Motivated by overcoming obstacles and finding solutions. Strong organizational skills with the ability to use and troubleshoot digital copiers and printers. Working knowledge for computer/networking skills and the ability to solve basic network problems. Strong ethics and work as an effective, collaborative team member. Valid driver's license and a minimum level of auto insurance coverage will be required. Reliable transportation. (An insured company car will be available to the field service technician for work related transportation only.) Benefits Upbeat work environment Competitive hourly wage Consistent and up to date product training 401k with matching, Medical & Dental, Life insurance, Supplemental insurance, accrued vacation and paid sick leave Company car Job Type: Full-time Pay: $26.00 - $32.00 per hour Expected hours: 40 per week Benefits: * 401(k) matching * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Referral program * Vision insurance Experience: * Copier repair: 5 years (Required) Work Location: Hybrid remote in Santa Ana, CA 92705