Now Hiring - DN Solutions America - Professional Services Application Engineer - Sales Support in Schaumburg, IL

Full description of the position

Company Description For over 50 years, DN Solutions has built machine tools that shape the world around us, including the cars we drive, the planes we fly, and the medical devices that save lives. We develop smart machines and customized solutions that advance these essential industries. Are you looking to make a large impact in an evolving company? We need your help. Apply to join our dynamic and global team that is modernizing the manufacturing industry. Job Description We are currently searching for an experienced CNC Application Engineer, This position serves as a key technical resource throughout the full customer lifecycle, providing both pre-sales support and post-sales project engineering for DN Solutions' high-end products. The role is responsible for developing turnkey and technical solutions that highlight product capabilities, supporting the sales process with demonstrations and proposals, and ensuring successful implementation after purchase. This includes optimizing processes, coordinating project execution, and delivering training and technical support to maximize customer success and satisfaction. Job Responsibilities * Conduct pre-sales activities such as customer visits, opportunity evaluation, machine assessments, and turnkey proposal development. * Create manufacturing processes by developing cutting programs, tooling, and fixturing solutions aligned with customer requirements. * Deliver technical presentations, product demonstrations, and time studies to support the sales cycle. * Prepare competitive analyses and technical sales tools to highlight product strengths and differentiators. * Oversee turnkey project execution, ensuring adherence to scope, schedule, cost, and quality objectives. * Provide hands-on technical support to distributors and key account customers, including programming, process optimization, and troubleshooting. * Coordinate customer training sessions on programming, applications, and advanced manufacturing concepts. * Act as the primary technical liaison between customers, sales teams, and internal engineering during project implementation. * Monitor project outcomes and support continuous improvement to ensure customer satisfaction and long-term success Job Requirements * Bachelor's degree in Mechanical Engineering/Design, or equivalent experience in the machine tool industry. * 5-10 years of manufacturing experience (Tool & Die, high-volume job shop, or production), ideally supporting aerospace, automotive, or medical industries. * Hands-on experience with DN/Doosan products (e.g., SMX, DVF) preferred. * 5+ years in CNC programming (G&M codes), process engineering, setup, and operation of multi-task turning centers and 5-axis machining (VMC/HMC). * Strong knowledge of Fanuc, CUFOS, and Siemens controls. * Proficiency with CAM software (Mastercam, Siemens NX) and CAD tools (SolidWorks, Inventor, AutoCAD). * Skilled in Microsoft Office Suite; familiarity with project management tools (Gantt charts, action plans) and lean manufacturing concepts. * Understanding of ISO standards and continuous improvement practices. * Ability to work on-site in Schaumburg, IL, with 25% travel. Company Benefits We offer competitive pay based on experience. * 401(k) * Health, Vision, and Dental Insurance * Life Insurance and Short-Term Disability * Paid Time-Off including vacation, sick time, and Holidays. * Employee Referral Program Our success is driven by our team of talented, dedicated individuals working closely together to meet or exceed customer expectations. Take the next step in your career and become part of our fast-growing company. DN Solutions America is an equal-opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.