Now Hiring - TPG Hotels & Resorts - Sr. Sales Manager in Los Gatos, CA

Full description of the position

Position Title: Senior Sales Manager - Hotel Sales Purpose of the Position: The Senior Sales Manager is responsible for driving hotel revenue and profitability through proactive sales strategies, exceptional client service, and strong internal collaboration. This role focuses on securing new and repeat business, enhancing client satisfaction from pre-event planning through post-event execution, and maintaining productive relationships with hotel personnel and industry partners. The position requires spending over 50% of time on outside sales activities, including client meetings, site visits, and networking events. Key Responsibilities: * Sales & Business Development * Proactively solicit and secure new group and transient business through networking, cold calling, market research, and industry events. * Maintain and grow existing accounts to maximize revenue opportunities. * Develop and execute quarterly sales action plans aligned with hotel goals. * Respond to incoming leads and convert them into confirmed bookings. * Client Relationship Management * Conduct client meetings and site inspections to understand needs and present tailored solutions. * Ensure seamless client experience by coordinating with hotel departments and maintaining organized event files. * Address client concerns promptly and professionally to ensure satisfaction and repeat business. * Marketing & Strategy * Collaborate with the General Manager to plan and implement hotel marketing initiatives. * Utilize sales systems (e.g., Delphi) and marketing tools to track performance and manage client data. * Monitor competitor offerings and market trends to adjust strategies accordingly. * Operational Support * Provide on-site support during events to ensure successful execution and client satisfaction. * Work cross-functionally with operations, catering, and front office teams to deliver exceptional service. * Reporting & Analysis * Prepare and submit weekly/monthly sales reports and forecasts. * Analyze performance metrics to identify growth opportunities and areas for improvement. * Industry Engagement * Represent the hotel at industry and civic events to build brand awareness and generate leads. * Maintain active involvement in professional organizations to stay current with hospitality trends. Qualifications & Skills: * Minimum 3 years of hotel sales experience or equivalent. * Proficiency in Delphi and Microsoft Office; willingness to learn new systems. * Strong verbal and written communication skills. * Ability to make sound decisions under pressure and manage multiple priorities. * Professional, outgoing, and client-focused demeanor. * Availability to work flexible hours including evenings, weekends, and holidays. Requirements and Skills: Be an outgoing and welcoming personality for the * Use logical thinking and personal judgment to perform a variety of * Make decisions based on company * Ability to act calmly and swiftly under * Follow written and/or verbal instructions without * Excellent verbal and written * Proficiency in * Be available for work during days, evenings, weekends, and holidays as * Have 3 years of Sales Manager experience or equivalent. * Delphi and MS office experience or willingness to learn new * Complete required Sales Reports Physical Demands: * Occasionally lifting/pulling/pushing up to 10-50 * Alternately walk and stand throughout the entire * Occasionally reach overhead and at or below shoulder * Occasionally stoop, crouch, crawl and * Frequently ascend and descend ramps and * Constantly hear, understand, and distinguish speech and/or other (in person, phone, other remote). * Constantly have clear vision, ability to see objects, people and recognize Compensation: $90,000-$110,000/ annual Travel: This position will require that you travel more than 50% of your shift. Mileage is reimbursed. A good driving record and valid driver's license is required. Environmental Conditions: The job is fast paced and requires flexibility and adaptability to business changes. This job is constantly indoors but may occasionally require you to be exposed to mild to inclement weather. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job duties, responsibilities, and activities may change at any time with or without notice. EEO Statement: Our hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. Job Type: Full-time Pay: $90,000.00 - $110,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Experience: * Sales Management: 2 years (Required) * Hotel: 1 year (Required) * Leasing Agent: 1 year (Preferred) * Business Development Manage: 1 year (Preferred) * Corporate Events Manager: 1 year (Preferred) Shift availability: * Day Shift (Preferred) Willingness to travel: * 50% (Preferred) Work Location: In person