Now Hiring - Foundation Floors - Sales Support Specialist in Pompano Beach, FL

Full description of the position

Overview

We are seeking a detail-oriented Sales Support Representative to join our office. In this role, you will play a crucial part in supporting our sales efforts by assisting with scheduling, inventory, ordering, tracking and other tasks that enhance the efficiency of our sales & install teams. You will be responsible for managing customer inquiries, facilitating communication between departments, and ensuring a seamless sales process. The ideal candidate will possess a strong background in sales support, excellent customer service skills, and the ability to thrive in a fast-paced environment. We offer competitive pay, a generous PTO package, and professional development with room to grow both professionally and financially.

Responsibilities

• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Assist the sales team with dispatching leads, helping quote flooring projects, and managing inventory.
• Manage account information using CRM software, ensuring accurate data entry and updates.
• Support outside sales representatives with territory management and scheduling product demos.
• Facilitate communication between clients and internal teams to ensure customer satisfaction.
• Participate in training sessions to stay updated on product knowledge and industry trends.

Qualifications

• Proven experience in sales support or related roles..
• Familiarity with CRM software, tech, and home improvement projects
• Demonstrated experience in account management and customer service excellence.
• Strong communication and analytical skills to support our sales team efforts.
• A proactive approach to problem-solving with strong attention to detail. Join us as we strive for excellence in our sales operations while providing outstanding support to our clients! Job Type: Full-time Pay: $40,000.00 - $50,000.00 per year

Benefits

:

• Flexible schedule
• Paid time off Ability to Commute:
• Pompano Beach, FL 33073 (Required) Work Location: In person