Now Hiring - Stress-Free Auto Care - Automotive General Manager in Sunnyvale, CA

Full description of the position

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Job Overview Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We're seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else. Compensation: $100,000 - $120,000 Base + ($20,000 - $30,000 bonus + 5% profit sharing) Benefits * PTO/Sick & (6) Annual Paid Holidays * Medical, Dental & Vision Insurance * 401(k) Matching * Paid Skills Enhancement Training * Employee Discount - Service & Parts * Equipment/Toolbox Relocation Assistance * Employee Referral Program * This position is available to start ASAP. Apply today! Responsibilities * Lead operations (scheduling, workflow, quality) while actively contributing to the shop's success. * Personally drive sales and revenue through lead follow-up, customer conversions, upsells, and local partnerships. * Deliver measurable results tied to monthly sales targets, ARO, gross profit, and retention metrics. * Be hands-on with customers -- walk the floor, support service writing, and build lasting relationships. * Uphold a customer-centric approach by ensuring prompt & courteous service. * Coach and mentor team members in real time by working alongside them, not apart from them * Address customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks). * Stay updated with industry trends, technological advancements, & other markets. * Maintain accurate records of operations, financial transactions, & employee activities. * Prepare regular reports for management regarding shop performance & key metrics. * Ensure compliance with all legal & regulatory requirements. Qualifications * Proven experience as a General Manager or similar role in an auto mechanic shop. * Efficient in Digital Visual Inspections & Procedures * Experience with Autoflow or similar platform, preferred but not required * Strong leadership & managerial skills with the ability to motivate a team. * Sound knowledge of automotive systems, repair techniques, and industry standards. * Solid understanding of financial management & budgeting. * Ability to multitask, prioritize, & manage time effectively. * Degree in Business Administration, Automotive Technology or similar technical college Physical Requirements * Occasionally lift and/or move over 50 pounds * Ability to work with tools lifted above their head * Work in tight spaces as dictated by the vehicle's needed repair * Have the needed dexterity in order to efficiently use hand-tools * Walk/stand for the majority of the workday * Drive manual transmission vehicles * Keeping a brisk work pace in a high-volume environment * Efficiently navigate a computer Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.