Now Hiring - Confidential - Professional Services Account Associate - Entry Level in Fort Lauderdale, FL

Full description of the position

We are committed to providing our customers with top-of the line products, customer service, and solutions. As a trusted provider in the business consulting industry, our mission is to empower our customers with reliable, affordable, and cutting-edge solutions for their homes and lifestyles while providing exceptional customer service at every step. With a growing customer base across the Fort Lauderdale area, we're now seeking new entry-level Account Associates to join our growing customer support and sales team! As an entry-level Account Associate, you'll serve as a trusted advisor and solutions specialist, working to provide stellar customer service and sales support while understanding customer needs, delivering tailored product recommendations, and fostering long-term account loyalty. The entry-level Account Associate bridges customer service, sales support, and account management to ensure all customers receive a streamlined and personalized experience. Responsibilities of an Entry Level Account Associate * Serve as the initial point of contact between customers and our company, building relationships and providing insight into available products and ongoing customer service * Participate in the development of sales presentations, highlighting the features and benefits of available products to the customer while offering consistent customer service * Provide excellent customer service and support while promoting brand visibility throughout the Tarpon Springs area * Stay up to date on all wireless services, product offerings, promotions, and technology updates to give customers the most accurate information during customer service calls * Attend all client and company meetings, brainstorm solutions, and identify areas of improvement across the organization to ensure continuous improvement Qualifications of an Entry Level Account Associate * A high school diploma or equivalent, preferred * Previous experience in customer service is preferred * Patient, empathetic individuals with a passion for customer service who are able to resolve problems effectively * Strong communication skills when interacting with clients, customers, and coworkers * Multilingual candidates are encouraged to apply! Job Type: Full-time Pay: $42,069.42 - $50,664.25 per year Work Location: In person