Now Hiring - Intero Chiropractic - Appointment Scheduler in Pleasanton, CA

Full description of the position

About Us Intero Chiropractic is a fast-growing, multi-location chiropractic & wellness group in the Bay Area. We help people finally find answers and relief--your work is where that journey starts. Role Inside Sales Representative (New Patient Coordinator) -- convert inbound/outbound leads into Day-1 diagnostic appointments , keep show- rates high, and own pipeline follow-through across phone, SMS, and CRM (GoHighLevel). What You 'll Do * Respond to inbound leads fast (phone/SMS/email); speed-to-lead 2 minutes during coverage hours. * Re-engage old leads and cold lists with multi-touch cadences. * Book & confirm Day-1 diagnostic visits; reschedule proactively to protect show-rate. * Pre-frame expectations (what happens at Day-1/Day-2) to reduce no-shows. * Keep GHL spotless: notes, next steps, dispositions, opt-in status, tasks. * Follow proven scripts & objection frameworks--sound natural, never pushy. * Hit weekly KPIs and collaborate with the clinics to improve conversion and show. You Are * A clear, empathetic communicator who can guide hesitant prospects. * Systems-minded: you live in the CRM and close loops. * Competitive about metrics; calm under call volume. * Tech-comfortable (CRMs, texting, dialers, call recording). * 1-3+ years in inside sales / appointment setting / high-volume phone work. Nice to Have * GoHighLevel experience; healthcare/wellness intake; bilingual (Spanish or Mandarin). Who You Are * Empathetic, clear communicator with strong phone and written skills * Motivated by hitting performance goals and improving conversion rates * Comfortable with CRMs, automations, and modern communication tools * Organized and proactive -- you follow up, follow through, and own your pipeline * Experience in appointment setting, customer service, or inside sales Nice-to-Have * Prior experience with GoHighLevel or similar CRM * Background in healthcare, wellness, or chiropractic clinics * Bilingual (Spanish or Mandarin a plus) * Experience with remote phone-based roles and outcome-based KPIs Job Types: Full-time, Part-time Pay: $25.00 - $30.00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Vision insurance Application Question(s): * Do you have experience with Go High Level as a CRM? * What relevant accomplishments have you had within phone sales? Work Location: In person