Now Hiring - Intero Chiropractic - Appointment Scheduler in Pleasanton, CA

Full description of the position

About Us

Intero Chiropractic is a fast-growing, multi-location chiropractic & wellness group in the Bay Area. We help people finally find answers and relief--your work is where that journey starts. Role Inside Sales Representative (New Patient Coordinator) -- convert inbound/outbound leads into Day-1 diagnostic appointments , keep show- rates high, and own pipeline follow-through across phone, SMS, and CRM (GoHighLevel). What You 'll Do

• Respond to inbound leads fast (phone/SMS/email); speed-to-lead 2 minutes during coverage hours.
• Re-engage old leads and cold lists with multi-touch cadences.
• Book & confirm Day-1 diagnostic visits; reschedule proactively to protect show-rate.
• Pre-frame expectations (what happens at Day-1/Day-2) to reduce no-shows.
• Keep GHL spotless: notes, next steps, dispositions, opt-in status, tasks.
• Follow proven scripts & objection frameworks--sound natural, never pushy.
• Hit weekly KPIs and collaborate with the clinics to improve conversion and show. You Are
• A clear, empathetic communicator who can guide hesitant prospects.
• Systems-minded: you live in the CRM and close loops.
• Competitive about metrics; calm under call volume.
• Tech-comfortable (CRMs, texting, dialers, call recording).
• 1-3+ years in inside sales / appointment setting / high-volume phone work. Nice to Have
• GoHighLevel experience; healthcare/wellness intake; bilingual (Spanish or Mandarin).

Who You Are

• Empathetic, clear communicator with strong phone and written skills
• Motivated by hitting performance goals and improving conversion rates
• Comfortable with CRMs, automations, and modern communication tools
• Organized and proactive -- you follow up, follow through, and own your pipeline
• Experience in appointment setting, customer service, or inside sales Nice-to-Have
• Prior experience with GoHighLevel or similar CRM
• Background in healthcare, wellness, or chiropractic clinics
• Bilingual (Spanish or Mandarin a plus)
• Experience with remote phone-based roles and outcome-based KPIs Job Types: Full-time, Part-time Pay: $25.00 - $30.00 per hour

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance Application Question(s):
• Do you have experience with Go High Level as a CRM?
• What relevant accomplishments have you had within phone sales? Work Location: In person