Now Hiring - EV Charge Solutions - Professional Services Inside Sales Specialist in Rochester, NY

Full description of the position

INSIDE SALES SPECIALIST Summary: As an EVSE Sales Specialist, you will drive the sales of the company's electric vehicle charging equipment and manufactured accessories. This role requires a balance of proactive outbound prospecting, responsive customer service, and account management. You will be responsible for generating new business, managing existing accounts, meeting sales/quote targets, and guiding customers through the full sales cycle -- from initial inquiry to installation and commissioning. Essential Duties & Responsibilities: * Develop and maintain strong relationships with assigned accounts to ensure repeat business and long-term customer loyalty. * Achieve and exceed monthly/quarterly sales and quotation targets. * Receive and respond to incoming customer inquiries, providing best-in-class customer service. * Prepare and follow up on quotations, proposals, and bids, ensuring timely conversion to orders. * Assist customers with government funding program applications and incentives. * Submit proposals in response to RFPs and other requests. * Perform virtual and in-person presentations to customers and partners as needed. * Monitor and manage the online chat tool, ensuring prompt and accurate responses. * Stay current with EVSE industry trends, technologies, and competitor activity to inform sales strategy. Qualifications & Experience Required: * Associate's or Bachelor's degree preferred. * Minimum 2+ years of experience in sales, business development, or customer service (EVSE or related electrical/energy industries a plus). * Demonstrated success in achieving and exceeding sales quotas. * Strong outbound calling and prospecting skills, with the ability to generate and close new business opportunities. * Excellent communication, negotiation, and presentation skills. * Strong prioritization and time management abilities; able to manage multiple accounts and projects simultaneously. * Ability to read, analyze, and interpret common drawings, specifications, and inventory reports. * Personable, organized, efficient, and results-driven with a customer-first mindset. * Working knowledge of the electric vehicle industry, electrical systems, or related fields preferred. Key Performance Indicators (KPIs): * Outbound activity: Meet minimum level of outbound calls/emails per day to prospects and existing customers. * Quotation targets: Consistently prepare and deliver accurate quotes, achieving a conversion rate of at least 25-30%. * Sales quota attainment: Meet or exceed assigned monthly/quarterly revenue goals. * Account growth: Demonstrated year-over-year growth within assigned accounts. * Customer engagement: Maintain high levels of responsiveness with follow-ups within 24 hours of customer inquiry. * Pipeline management: Maintain an active pipeline of qualified opportunities at least 3x the monthly sales target. ABOUT THE COMPANY Moser Services Group, LLC is a proud four-time winner of the Rochester Chamber 's Top 100 fastest-growing privately-owned companies in the Greater Rochester and Finger Lakes Region and a 2023 INC5000 recipient. EV Charge Solutions is a leading EV (electric vehicle) charging equipment distributor in North America. Headquartered in Rochester, NY, a 26K SF warehouse allows for stocking of multiple brands of EV charging equipment and related accessories. EV Charge Solutions has supplied 10,000 + commercial EV charging stations throughout North America. EVCS also designs and manufactures accessories for the EV Charging industry and is the preferred provider of many of the largest charger manufacturers globally. PowerCharge is a manufacturer of premium electric vehicle charging products. In addition to hardware, PowerCharge offers backend software and associated services to enhance the product line. Salary Range: $60,000-$72,000 includes bonuses Moser Services Group, LLC is an Equal Opportunity / Affirmative Action Employer. Job Type: Full-time Pay: $60,000.00 - $72,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Health insurance * Paid time off * Vision insurance Work Location: In person