Now Hiring - Confidential - Operations & Sales Leader- Warehouse & Manufacturing Operations in Pompano Beach, FL

Full description of the position

Role Overview This is an Sales & Operations leadership role for an experienced Manufacturing and Distribution leader who excels at accountability, execution, and alignment. You will own sales, operations, quality & process, profitability, and customer experience across a multi-site manufacturing and distribution business. This role is designed for a hands-on operator who can translate strategy into disciplined execution, build structure, and lead cultural change toward excellence and accountability. About the Company We are a privately held, family-run manufacturing and distribution company with two operating locations in South and Central Florida. Our business combines custom, make-to-order manufacturing with a growing distribution operation. After 15 years of steady growth, we are entering our next stage and are seeking an Operations Leader to lead the evolution from owner-led execution to a highly aligned, disciplined, and accountable operating organization. Position Summary The Sales & Operations Manager is responsible for the overall performance, alignment, and execution of Sales, Manufacturing, Distribution, Purchasing, and Logistics. This is a newly created role with meaningful authority and direct access to ownership. The successful candidate will be a proven operator and leader who values excellence, someone who brings clarity, structure, and strategic execution to complex environments. This role requires rolling up your sleeves management - setting standards, building alignment across departments, and delivering results through accountability, strategic decision-making, disciplined processes, and strong leadership. Key Responsibilities Leadership & Sales Alignment * Lead and manage the Sales organization with clear expectations, goals, and accountability * Establish defined roles and outcomes, disciplined quoting, pricing, and approval standards * Ensure sales commitments align with manufacturing capacity, inventory availability, and delivery realities * Own forecasting, pipeline integrity, and cross-functional alignment * Drive commercially sound decisions that support profitable, executable growth Manufacturing, Distribution & Operational Excellence * Provide overall leadership for manufacturing, warehousing, and distribution across two locations * Own the end-to-end customer experience related to execution, including escalation management, root-cause resolution, and process improvements to prevent repeat issues * Establish clear quality control standards and accountability, ensuring product quality and accuracy at every stage * Maintain 100% ownership and accountability for what leaves the facility, including quality, accuracy, and timeliness * Implement consistent inspection, quality assurance, and release processes * Improve on-time, in-full delivery and operational reliability through disciplined planning and execution * Drive team leads' success using clearly defined KPIs and performance expectations * Replace reactive firefighting with structured, repeatable operating processes and accountability Strategy Execution, Operating Structure & Accountability * Translate company strategy into a clear, executable operating plan with measurable outcomes for each department * Establish organizational clarity through defined roles, responsibilities, and decision rights * Build and enforce accountability at all leadership levels * Design, implement, and manage core business processes, including: * Sales-to-Operations handoff * Pricing and quoting governance * Production planning and prioritization * Inventory and purchasing controls * Develop and execute training and development plans to ensure leaders and teams meet performance standards * Establish KPI reporting and review cadences to drive execution, accountability, and continuous improvement Financial Leadership & Enterprise Alignment * Own business performance, including profitability, execution discipline, and customer experience * Ensure financial and operational decisions align with strategic objectives and company values * Partner with ownership on financial performance, planning, and priorities * Bring all departments together to operate as a single, aligned team focused out clearly-defined outcomes * Balance growth, operational capability, and customer commitments to support sustainable success Qualifications & Experience Required * Bachelor's degree in Management, Business, Supply Chain, Operations, or a related field * Demonstrated success in integrating sales, manufacturing, and operations in complex environments * 5+ years of experience in manufacturing, distribution, logistics, and strategic operations * 5+ years senior leadership experience in manufacturing, operations, or general management * Bilingual (Spanish, Portuguese, Creole) * Experience leading custom or make-to-order manufacturing operations * Strong knowledge of purchasing, logistics, and production planning * Strong technology and MS Office skills * Ability to work in a fast-paced environment and manage competing priorities * Proven ability to build alignment, accountability, and execution excellence Preferred * Multi-lingual * Background in founder-led or family-owned organizations * Previous experience managing profitability of a department or company Leadership Profile This role is well-suited for a leader who: * Balances company needs with customer and team expectations to create excellence * Brings clarity and alignment to complex organizations * Leads with accountability, fairness, and consistency * Balances strategic thinking with hands-on execution * Earns trust through follow-through and results Compensation & Opportunity * Competitive base salary, commensurate with experience * Performance-based incentive aligned to execution, structure, and results * Direct access to ownership and meaningful decision authority * Opportunity to shape the future of a well-established, growing business Why This Role This is a rare opportunity to step into a true General Manager role with the mandate, authority, and support to build structure, lead change, and create lasting operational excellence. How to Apply Qualified candidates are encouraged to apply through Indeed. A Cover Letter with your qualifications is encouraged. All applications will be handled confidentially. Pay: From $90,000.00 per year Benefits: * Health insurance * Paid time off Education: * Bachelor's (Preferred) Experience: * Management: 5 years (Required) Language: * English and another language? (Required) Work Location: In person