Now Hiring - Pasona NA Inc. - Inside Sales- Japanese Bilingual in Sunnyvale, CA

Full description of the position

Industry: Semiconductor TitleInside Sales Salary: $65,000.00 - $70,000.00 Location: Sunnyvale Work Style: Office 9:00 am - 6:00 pm Purchase Orders * Prepares necessary documents when orders are received; enters and processes all incoming order via EDI, web portal, and email. * Understands all account/customer specific requirement (shipping, barcode, labeling, etc.), and ensures items are recorded and properly defined on each sales order. * Issues Sales Order and Invoice based on Spot order and Consignment Usage Report. * Communicates with customers via phone, email or in person; checks accuracy and product availability before processing purchase orders, confirmations, invoices, order cancellations, changes in product or obtains details of complaints. * Provides sales support such as item/price registration, sample request, and quotation preparation. * Works with sales representatives and the management team to stay up-to-date on product knowledge and be informed of any changes in product and company policies. * Creates and maintains internal sales operational manual and its related documents as needed. * Performs other duties as required to support the sales department and other departments, as needed. Customer Supports * Investigates trends in order placement or vendor managed inventory consumption based on operating conditions and production plans. * Informs factories regarding customers' inventory status in order to shorten the shipping time when orders are received. * Provides price quotes, proposals, and notify credit terms to customers. * Identifies and resolves customer concerns; Resolves customer's' complaints via phone and/or email. Inventory Control * Manages inventory and physical inventory counts of assigned customers. QUALIFICATIONS/CONDITIONS EDUCATIONAL: Bachelor's degree from four-year college or university; or equivalent combination of education and experience. WORK EXPERIENCE: Sales related work for more than Two (2) years preferred