Now Hiring - Chetu, Inc. - Partnerships Director in Sunrise, FL

Full description of the position

Company Overview: Founded in 2000, Chetu is a global provider of software solutions and support services. Chetu's specialized technology and industry experts serve start-ups, SMBs, and Fortune 5000 companies with an unparalleled software delivery model suited to clients' needs. Chetu's one-stop-shop model spans the entire software technology spectrum. Headquartered in Sunrise, Florida, Chetu has thirteen U.S., Europe, and Asia locations and over 2,800 software experts worldwide. Partnerships Director Chetu is seeking a full-time Partnerships Director to lead, manage, and optimize both Strategic Technology Partnerships and Channel Partnerships through a strong focus on team leadership, performance management, and partnership strategy. This role is primarily responsible for establishing goals, KPIs, operating frameworks, and accountability across the partner organization while ensuring partner initiatives directly support pipeline growth and revenue objectives. The Partnerships Director will manage a team of Partner Relationship Executives and Channel Partner Managers and serve as the central owner of partnership strategy, governance, and performance reporting. Direct partner engagement exists but is secondary to management, strategy, and crossfunctional execution oversight. Compensation Structure: Compensation packages range from $77,000 to $85,000 annually , based on experience and qualifications. Position Description: * Lead, manage, coach, and develop a team of Partner Relationship Executives and Channel Partner Managers. * Define and own the partner organization 's strategy, aligned with company revenue and growth objectives. * Establish, track, and enforce KPIs, scorecards, and performance metrics across strategic and channel partnerships. * Drive accountability through regular performance reviews, forecasting, and internal business reviews. * Create structured operating rhythms including quarterly planning, pipeline reviews, partner health assessments, and goal setting. * Identify performance gaps and develop action plans to improve results across partner-sourced pipeline and revenue. * Provide senior leadership with ongoing visibility into partner performance, trends, risks, and growth opportunities. Strategic Technology Partnerships (Oversight-Focused) * Provide executive oversight of enterprise technology partnerships across CRM, ERP, HCM, ITSM, Cloud, Data Management, and AI platforms. * Set engagement standards, success metrics, and expectations for how the team manages strategic partners. * Serve as an escalation point for high-level partner issues, negotiations, and strategic alignment. * Ensure partner tiers, certifications, and program compliance requirements are met through proper planning and internal enablement. * Guide alignment between partner capabilities and Chetu's service offerings to support scalable delivery and revenue growth. Channel Partnerships (Program & Governance Focus) * Define and oversee Chetu's channel partnership strategy, focusing on referral-based and complementary services partnerships. * Establish standardized partnership models, including referral frameworks, revenue-sharing structures, and co-delivery approaches. * Ensure consistent lead qualification, referral tracking, attribution, and deal registration processes in collaboration with Sales and Marketing. * Hold the team accountable for building and sustaining a scalable, predictable referral pipeline. * Act as an executive escalation point for key channel partners while delegating day-to-day partner management. Go-To-Market & Revenue Enablement * Own the strategic framework for partner-led and partner-influenced go-to-market initiatives. * Ensure strong alignment between Partner, Sales, and Marketing teams around pipeline development and revenue execution. * Oversee partner involvement in joint account planning and sales cycle execution. * Track and analyze partner-sourced pipeline, conversion rates, and revenue performance to inform decision-making and course corrections. * Drive continuous optimization of partner GTM models based on results and performance data. Delivery, Capability & Cross-Functional Alignment * Collaborate with Operations and Delivery leadership to align partner initiatives with implementation and managed services capabilities. * Ensure internal teams meet certification, training, and capability requirements needed to support partner offerings. * Identify operational gaps that may impact partner success and work cross-functionally to resolve them. * Support service expansion and capability planning based on partner and market demand. Marketing & Performance Management * Oversee joint marketing initiatives with partners, including webinars, events, campaigns, and content, with a focus on ROI and pipeline impact. * Leverage partner marketing programs and co-branded assets to support demand generation goals. * Define, track, and report on KPIs including partner engagement, referrals, pipeline contribution, revenue, conversion, and overall ROI. * Conduct regular partner business reviews and strategic planning sessions. * Provide executive-level insights, performance reports, and recommendations to leadership. * Represent Chetu at partner conferences, summits, and industry events as a senior brand representative. Requirements * 7+ years of experience in people leadership, team management, or revenue-adjacent management roles , within IT services, technology, SaaS, or professional services organizations. * Demonstrated experience leading, coaching, and developing teams , with direct accountability for performance, KPIs, or revenue-related outcomes. * Strong background in management, strategy execution, and operational leadership , with the ability to translate goals into measurable results. * Experience owning KPIs, forecasting, reporting, and performance management processes. * Working knowledge of partner ecosystems, alliances, or channel models preferred but not required. * Ability to quickly learn and adapt to partnership and ecosystem-driven business models. * Strong analytical, communication, and executive stakeholder management skills. * Experience using CRM systems (Salesforce or comparable tools) for reporting and performance management. * Self-starter capable of leading in a fast-paced, results-driven environment. * Technology or SaaS industry experience preferred. * Bilingual Spanish is a plus. * Willingness to travel up to 35 -50% for partner meetings, conferences, and events. Benefits We Offer: * Growth opportunities from both financial and career perspectives. * A company culture built on internal promotion and professional development. * 100% paid medical insurance (health, dental, and vision). * Paid vacation and time off. * 401(k) retirement savings with a generous company match. * Charitable participation and matching programs. * The stability of a company with 20+ years of financial strength and zero layoffs, organically grown and thriving. Job Type: Full-Time / Work from Office Location: Sunrise, FL Website: [please apply online] Work Location: In person Job Type: Full-time Pay: $77,000.00 - $85,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off * Vision insurance Ability to Commute: * Sunrise, FL 33323 (Preferred) Ability to Relocate: * Sunrise, FL 33323: Relocate before starting work (Preferred) Work Location: In person