Now Hiring - Belong Home, Inc. - Sales and Leasing Advisor (Entry Level) in Miami, FL

Full description of the position

Sales and Leasing Advisor (Entry Level) High-Level Objective: Deliver an exceptional Homeowner and resident experience from listing to love by performing all leasing activities, including resident application processing, lease execution, and maintaining positive homeowner relationships. Provide proactive updates on resident interest, application statuses, market conditions, and rental pricing to reduce vacancy while ensuring high-quality residents to minimize bad debt/eviction risk. About Us: At Belong, we're redefining the long-term rental experience by infusing technology and innovation into the real estate industry. As a fast-growing series C tech startup, we aim to create a rental experience that values and empowers both residents and homeowners. We challenge traditional property management models, maximizing operational efficiency and delivering exceptional results. The Opportunity: If you're a collaborative problem solver who thrives on building great relationships, join us as a Leasing Advisor. Manage a portfolio of 20+ homes, oversee the application process, follow up with applicants, and execute leases. Proactively provide homeowners with updates on their property's performance, strategize ways to reduce vacancy, and ensure maximum rental value with qualified residents. Who You Are: * Problem Solver: Thrives on tackling challenges with optimism and resourcefulness. * Detail-Oriented: Organized and adept at managing multiple priorities. * Exceptional Communicator & Negotiator: Strong interpersonal skills with the ability to influence outcomes through written and verbal communication. * Sales-Minded & Growth-Oriented: Driven to improve processes, expand impact, and achieve ambitious goals. * Customer-Centric: Prioritizes homeowner and resident experiences in decision-making. * Ethical and Transparent: Builds trust through integrity and open communication. Responsibilities: * Application Processing: Evaluate tenant eligibility through income verification, credit checks, and references. * Achieving Leasing Goals: Execute leases to satisfy residents, homeowners, and Belong. * Industry Knowledge: Use market trends to develop competitive strategies. * Collaboration: Work across teams for smooth homeowner and resident transitions. * Homeowner & Applicant Satisfaction: Communicate proactively and provide clear strategies. * Compliance Assurance: Ensure adherence to industry standards and laws. Qualifications: * Experience: Minimum of 2 years in sales, negotiation, or customer-facing roles. * Communication: Strong written and verbal skills; ability to collaborate across teams. * Technical Skills: Familiarity with Google Workspace, Slack, and Intercom is a plus. * Industry Knowledge: Experience in real estate, property management, or residential construction is advantageous. Key Performance Indicators (KPIs): * Customer Satisfaction: Maintain a CSAT score of 75+ and use feedback to improve. * Homes Loved: Manage ~25 active listings and achieve leasing goals. * Communication: Achieve a 95%+ SLA for timely responses and results. * Team Performance: Participate in reviews and one-on-ones to meet targets. Tipo de puesto: Tiempo completo Sueldo: $46,731.98 - $56,279.37 al ao Beneficios: * 401(k) * Professional development assistance * Referral program * Retirement plan Pregunta(s) de postulacion: * Do you currently hold a valid work visa for the United States? Lugar de trabajo: Empleo presencial