Now Hiring - Murgado Automotive Group - Call Center / BDC Agent (Sales & Service) in Miami, FL

Full description of the position

Call Center / BDC Agent (Sales & Service) Growth Opportunities Available! Are you a customer-focused, driven individual looking to join a luxury automotive team? Ocean Cadillac, part of the esteemed Murgado Automotive Group, is hiring Call Center BDC Agents for both Sales and Service. Help connect clients with their dream vehicles and ensure exceptional service experiences! What You 'll Do: Handle inbound and outbound calls to assist customers with sales or service inquiries.Follow up on leads and schedule sales appointments and service visits.Provide excellent customer service to ensure satisfaction and build loyalty.Maintain and update customer information in our CRM system.Collaborate with sales, service, and marketing teams to meet client needs. What We 're Looking For: A friendly and professional communicator who thrives in a fast-paced [please apply online] making 100+ outbound calls and working with a [please apply online] detail-oriented, and able to manage multiple tasks effectively.Previous experience in customer service, sales, or hospitality is a plus (automotive experience is a bonus but not required).Bilingual in English and Spanish is a bonus! What We Offer: Great Pay: $14 - $20/hour + commission. 401(k) Plan: With company match. Time Off: Paid time off. Career Growth: Development opportunities within the Murgado Automotive Group. Employee Perks: Discounts on vehicles, parts, and services. Team Environment: A supportive and collaborative team focused on success. If you're ready to take the next step in your career and thrive in a luxury automotive setting, we'd love to hear from you! Apply today and become a valued part of the Murgado Automotive Group family. Job Type: Full-time Pay: $14.00 - $20.00 per hour Benefits: * 401(k) matching * Dental insurance * Disability insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Opportunities for advancement * Paid time off * Parental leave * Vision insurance Schedule: * Monday to Friday Supplemental Pay: * Bonus opportunities * Commission pay Education: * High school or equivalent (Required) Experience: * customer service: 1 year (Required) Language: * Spanish (Preferred) Ability to Commute: * Miami, FL 33162 (Required) Ability to Relocate: * Miami, FL 33162: Relocate before starting work (Required) Work Location: In person