Now Hiring - Spark Momentum Inc - Customer Service/Sales Representative in Wyoming, MI

Full description of the position

We are looking for motivated individuals to join our team as Customer Service and Sales Representatives. In this role, you'll represent wireless and in-home service providers inside a retail setting. Your primary focus will be assisting customers, explaining available products and promotions, and guiding them toward the best solutions for their needs--all while meeting personal and team sales goals. Key Responsibilities * Welcome and engage customers in a professional and approachable manner * Provide information on products, features, and current promotions * Assist customers with service activations, upgrades, and changes * Meet or exceed individual and team sales targets * Keep accurate records of customer interactions and sales activity * Maintain a strong understanding of product knowledge and updates * Follow all company policies, procedures, and compliance standards Qualifications * High school diploma or equivalent required * Must be 18 years of age or older (per state requirements) * Experience in customer service, retail, or sales is helpful but not required * Strong communication and interpersonal skills * Comfortable engaging with customers in a busy retail environment * Ability to stand for extended periods and work flexible hours, including evenings, weekends, and holidays What We Offer * Base pay plus uncapped commissions and bonuses * Weekly pay schedule * Paid training and ongoing mentorship * Career growth opportunities into leadership and management roles * A supportive, team-focused work culture * Performance incentives and recognition programs * Invitations to national networking conferences and events. Work Environment * This is an in-store, customer-facing sales position inside a major retailer located in Grand Rapids and/or the greater area. * No telemarketing or door-to-door sales involved Compensation * Hourly Pay: $17-$22 per hour, paid weekly * Performance-based bonuses and uncapped commission opportunities Equal Opportunity Employer We are an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Interested in building a career in customer service and sales? Apply today and a member of our hiring team will follow up with next steps! Job Type: Full-time Pay: $17.00 - $22.00 per year Benefits: * Flexible schedule * Health insurance * On-the-job training * Professional development assistance Work Location: In person