Now Hiring - The Ameswell Hotel - Sales Coordinator in Mountain View, CA

Full description of the position

Job Overview Assist Sales & Catering team in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications. Duties include light selling and servicing to small groups and functions. The incumbent may also perform light event/catering duties to small groups and function as directed by the Director of Sales. This role ensures smooth operations within the Sales department, helps drive revenue, and contributes to delivering exceptional client service. Responsibilities * Assist the Director of Sales with the lead distribution process within the team. * Support lead generation efforts by assisting with research, qualification, and following up on inquiries. * Answers phones; qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately, timely and in a professional manner. * When receiving a lead, ask for all pertinent information * Maintain and update client database with accurate records of all sales activities. * Assist sales team in preparing proposals, contracts, and other necessary documentation. * Approaches all encounters with guests and crew members in an attentive friendly courteous and service-oriented manner. * Maintains Sales files in an organized fashion and as per specified standards. * Prioritize work on a daily basis * Demonstrates awareness of established goals for each department and the role played in the Sales process to achieve and/or exceed these goals. * Accurately type correspondence including memos, forms, contracts, and letters as needed * Types sales contracts BEO's correspondence reports forms directs mail pieces etc. as needed by sales team. * Maintains lead log and lead statistics to be used for strategic outbound sales. * Maintains Sales system docs and ensures consistent accurate and working properly. * Assist with special project tasks, including mailings, sales blitz lists and other sales related activities * Maintains timely and effective paper flow and communication within department and to other departments. * Maintains flow of sales contracts through proper distribution to client team and to appropriate dept. head. * Works with Sales leadership to detail upcoming functions as needed obtain guarantees confirm arrangements etc. * Distributes BEO's Changes Rooming Lists Signed Contracts Revisions etc. to appropriate departments as it relates to meeting and groups. * Assists guests and clients with small changes requests etc. and completes needed paperwork for Manager. * Conducts site inspections for the department as needed * Create Post Convention Reports, merge corresponding thank you letters * Maintains constant paper flow of thank you letters for groups/functions and distributes accordingly to departments and maintain in files. * Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets collateral supplies and promotional items. * Organizes in house deliveries amenities welcome letters transportation schedules etc. as needed. * Attends Sales Meetings and take minutes type and distribute accordingly. * Others items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff. * Ensures Associates are at all times attentive friendly helpful and courteous to all guests managers and fellow Associates. * Any other duties as assigned by DOS specific to respective property. Qualifications Previous Sales or event management experience in the hospitality or travel industry is preferred. To be successful in this role, you need strong verbal and written communication skills. You must be able to drive, read, write, type and use various forms of technology. You must be able to lift at least 25 pounds. I have read the job description above and understand the requirements. I have the ability to perform all of the functions listed above. Furthermore, I understand that this is not to be construed as an employment contract. Job Type: Full-time Pay: $26.00 per hour Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Paid time off * Referral program * Vision insurance Work Location: In person