Now Hiring - Marshall Yards Racing & Gaming - Banquet & Events Sales Manager in Dumfries, VA

Full description of the position

Overview We are seeking an experienced and dynamic Banquet & Events Sales Manager to lead our event sales and planning efforts. The ideal candidate will possess a strong background in hospitality, event management, and sales, with a passion for delivering exceptional guest experiences. This role involves developing new business, managing client relationships, and coordinating seamless events to ensure customer satisfaction and repeat business. The Banquet & Events Sales Manager will play a pivotal role in promoting our venue's offerings through effective marketing and upselling strategies, while maintaining high standards of service and organizational excellence. Responsibilities * Cultivate new business opportunities through proactive outreach, networking, and event marketing initiatives. * Manage the entire sales cycle from initial inquiry to contract signing, including negotiations and upselling additional services. * Develop customized proposals for clients, incorporating catering, decor, audiovisual needs, and other event requirements. * Coordinate with the catering, banquet staff, and vendors to ensure all aspects of the event are executed flawlessly. * Oversee event planning logistics such as layout arrangements, timelines, and staffing requirements. * Maintain detailed records of client interactions, contracts, budgets, and event details using organizational tools. * Collaborate with marketing teams to promote venue offerings through digital campaigns, social media, and community outreach. * Provide exceptional customer service by addressing client inquiries promptly and professionally throughout the planning process. * Ensure compliance with health and safety standards related to events and food service operations. * Monitor event budgets to maximize revenue opportunities while controlling costs. Experience * Proven experience in banquet sales, event planning, or hospitality management within hotels, restaurants, or event venues. * Strong negotiation skills with a track record of successful upselling and closing deals. * Knowledge of marketing strategies specific to the hospitality industry and experience in event marketing campaigns. * Familiarity with contracts, catering services, and restaurant or hotel operations is highly desirable. * Excellent communication skills with the ability to build rapport with clients and team members alike. * Exceptional organizational skills with the ability to manage multiple events simultaneously under tight deadlines. * Experience in budgeting for events and managing guest services to ensure high levels of satisfaction. * Background in fundraising or guest services is a plus for venues that host charitable or community events. This role offers an exciting opportunity for a motivated professional passionate about hospitality and events management to make a significant impact on our venue's success while delivering memorable experiences for our clients. Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Tuition reimbursement * Vision insurance Work Location: In person