Now Hiring - Confidential - Professional Services Account Support Representative in Corona, CA

Full description of the position

Looking for a role where you can build real connections, learn valuable skills, and grow with a supportive team? We are hiring an Account Support Representative to help customers understand and enroll in Frontier's internet and technology services. This is an entry-level opportunity designed for individuals who enjoy working with people, learning on the job, and contributing to a positive customer experience. No prior experience is required--we provide paid training and hands-on guidance to help you succeed from day one. As an Account Support Representative, you'll work directly with customers, offer helpful solutions, and support account setup while developing communication and relationship-building skills that translate into long-term career growth. What You 'll Do * Assist new and existing customers by explaining Frontier services and account options * Learn customer needs and recommend solutions that best fit their lifestyle * Build trust through friendly, professional communication * Support account enrollment and follow-up * Work toward daily and weekly performance goals with your team * Attend training sessions and team meetings to continue developing your skills What We 're Looking For * Positive, customer-focused attitude * Strong communication and people skills * Willingness to learn in a fast-paced environment * Comfortable working flexible schedules * Customer service or sales experience is helpful, but not required What We Offer * Competitive pay with performance-based incentives * Paid training and ongoing mentorship * Supportive, team-oriented work culture * Opportunities for growth and advancement * Recognition and rewards for strong performance * Employee discounts on select Frontier services Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: * Flexible schedule * Professional development assistance Work Location: In person