Now Hiring - Holiday Inn Express - Director of Sales Operations in Shreveport, LA

Full description of the position

Job Summary

We are seeking a dynamic and strategic Director of Operations to lead and optimize our company's core business functions. In this pivotal role, you will oversee daily operations across multiple departments, drive efficiency, and ensure seamless execution of business strategies. Your leadership will foster a high-performance environment focused on growth, customer satisfaction, and operational excellence. This role offers an exciting opportunity to shape the future of our organization through innovative management and proactive business development.

Responsibilities

• Develop and implement operational policies, procedures, and strategies to enhance overall efficiency and productivity.
• Lead cross-functional teams in managing sales activities, including outside sales efforts and B2B (business-to-business) engagements.
• Oversee management of key accounts, ensuring exceptional customer service and retention through effective account management practices.
• Drive business development initiatives by identifying new market opportunities and expanding our client base through targeted outreach and marketing strategies.
• Utilize analysis skills to monitor performance metrics, analyze sales data, and generate actionable insights for continuous improvement.
• Manage the integration and utilization of technology tools such as Salesforce to streamline sales processes and customer relationship management.
• Foster a culture of leadership, collaboration, and innovation while maintaining high standards for negotiation, technical sales, and customer engagement.

Qualifications

• Proven experience in management roles with a strong background in sales leadership, especially in technology or technical sales environments.
• Demonstrated success in outside sales, B2B sales, and business development with a track record of exceeding targets.
• Strong negotiation skills combined with excellent analysis capabilities to interpret data and inform strategic decisions.
• Experience with marketing strategies that support sales growth and brand positioning.
• Familiarity with Salesforce or similar CRM platforms to manage customer relationships effectively.
• Exceptional leadership abilities with a focus on team development, motivation, and conflict resolution.
• Excellent customer service skills with a proactive approach to client engagement and satisfaction. Join us as we drive innovation forward! This role offers an energetic environment where your expertise will make a tangible impact on our growth trajectory while providing opportunities for professional development in a fast-paced industry. Pay: $34,000.00 - $44,000.00 per year Education:
• High school or equivalent (Required) Experience:
• Sales: 1 year (Required) Language:
• English (Required) License/Certification:
• Driver's License (Required) Shift availability:
• Day Shift (Required) Work Location: In person