Now Hiring - TaskUs, LLC - Sales Support Representative in New Braunfels, TX

Full description of the position

What does a Sales Support Representative really do? Think of yourself as someone who will provide world-class service to our customers or clients in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Sales Support Representative. As a Sales Support Representative, you will: * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Use sales techniques, to offer products and services to customers or potential customers, mainly via telephone to cold, warm or hot leads. * Document all information on customer interaction according to standard operating procedures. Requirements: * 1 year of sales or business development experience or equivalent * Ad Sales and cold calling experience (highly preferred) * Must be willing to complete an assessment that includes a typing test of 35 wpm * Great communication skills, written and orally * Demonstrate strong abilities to work independently and as a team player * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Experience using Salesforce is a big plus * Must be at least 18 years of age * Must have at least a High school diploma or GED * Must be willing to participate in a background screening * This is an onsite position (1650 Independence Dr, New Braunfels, TX 78132) Recommended: * Experience with phone, email and live chat support * Experience in customer service, sales, billing, collections, or technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology--powered by ridiculously smart people. In addition to our truly #Ridiculous culture, you'll enjoy benefits like: * Outstanding Medical, Dental, Vision and Prescription plans * 401k Match * Pet Insurance * In-house Wellness Coaches * Hundreds of Discounts with the Brands you Love and Use TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. TaskUs has employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. We are aware of employment scams where individuals pose as representatives of legitimate companies to fraudulently obtain personal information or money. TaskUs IT will never request sensitive personal information (e.g., Social Security numbers, banking information, etc.) or payment during the onboarding process over phone or email. If you suspect fraudulent activity or have concerns about the legitimacy of any communication claiming to be from TaskUs IT, please contact your recruiter directly. Pay: From $20.00 per hour Expected hours: No less than 40.0 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Health insurance * Opportunities for advancement * Paid time off * Paid training * Referral program * Vision insurance Work Location: In person