Now Hiring - City Staffing - Sales Support Representative (Manufacturing) in Chicago, IL

Full description of the position

This a fully onsite role in Chicago, IL. Start Date: ASAP Schedule: Full-time | Monday - Friday Location: onsite in River West, Chicago Duration: Direct Hire Compensation: $60,000 - $70,000 salary, plus comprehensive benefits Our client, a Chicago-based manufacturer of plumbing (pipes, fittings, valves) equipment, seeks a strong Sales Support Rep to add to their team! This position will support all facets of B2B order fulfillment, while working closely with in-house manufacturing, engineering, and sales teams. The ideal candidate will have experience with technical product support and collaborating on custom products. Software/IT backgrounds need not apply. RESPONSIBILITIES: * Field all incoming B2B calls and emails * Answer questions and provide technical support * Providing sales support, including cost estimates for B2B customers * Collaborate closely with engineering and manufacturing to deliver on custom products * Evaluate and translate technical drawings * Generate price quotes and job bids when needed * Enter large volumes of Purchase Orders as they come through * Process incoming customer orders * Work closely with the shop floor to meet outgoing delivery requirements * Resolve any installation or after-sales issues; general troubleshooting CANDIDATE PROFILE: * Bachelor's degree in a business or technical field * 2+ years of technical customer service experience in a manufacturing environment * Distribution experience preferred * Experience in a technical sales environment * Proficient in MS Office * Experience working with engineering teams on custom products * Experience entering Purchase Orders on a regular basis * Some ERP software experience preferred * Strong verbal and written communication skills * Proven track record of success in school and work environments * Ability to prioritize multiple tasks and put the customer first INDHP City Staffing is committed to diversity, equity, and inclusion (DEI) in all aspects of our business. As a women-owned and operated business, WBE certified, we recognize the importance of creating an inclusive and welcoming work environment for all individuals regardless of age, race, creed, color, national origin, sex, ability, marital status, gender identity and/or expression, or sexual orientation. _By submitting your resume to City Staffing, you are agreeing to receive text messages about employment opportunities. Reply with STOP to stop receiving messages. Message & Data rates may apply. _ Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Education: * Bachelor's (Required) Experience: * Customer support: 3 years (Required) * Sales support: 2 years (Required) * Technical support: 1 year (Required) * Manufacturing facility: 1 year (Required) * B2B: 1 year (Required) Ability to Commute: * Chicago, IL 60642 (Required) Work Location: In person