Now Hiring - Confidential - Wireless Sales Advisor in Henrico, VA

Full description of the position

As a Wireless Sales Advisor, you'll be the face of AT&T--connecting directly with customers to understand their wireless and internet needs while providing solutions that are reliable, innovative, and affordable. AT&T has built its reputation by listening to customers and continuously evolving its technology and services--and our Wireless Sales Advisors play a key role in delivering on that promise every day. Through comprehensive hands-on training, you'll gain in-depth knowledge of AT&T's products, plans, and customer care strategies. As a Wireless Sales Advisor, you'll become a trusted expert in telecommunications solutions and a go-to resource customers can depend on. Whether you're helping new customers, performing service evaluations, processing activations, or building lasting relationships, this position offers a rewarding opportunity to make a meaningful impact. Wireless Sales Advisor

Responsibilities

• Build and manage customer relationships through engaging, consultative conversations that uncover individual service needs.
• Train alongside experienced Wireless Sales Advisors to gain full product knowledge and learn effective sales strategies.
• Work directly with customers to provide expert guidance, accurate information, and top-tier service across all AT&T offerings.
• Address customer questions and resolve concerns with professionalism, accuracy, and care.
• Oversee the full customer experience--from initial consultation to product installation and follow-up satisfaction.
• Collaborate with fellow Wireless Sales Advisors and team members to meet and exceed sales goals while maintaining a supportive and energetic work environment. Wireless Sales Advisor

Qualifications

• Strong customer focus and a passion for creating positive experiences.
• Ability to adapt quickly to new technology and systems for efficient customer management.
• Excellent communication and interpersonal skills.
• Confidence, resilience, and a solution-oriented mindset when handling challenges.
• Knowledge of mobile devices, wireless services, or internet solutions is a plus but not required.
• Prior experience in sales, customer service, or a related field is preferred. By joining AT&T as a Wireless Sales Advisor you'll be part of a team that values innovation, personal growth, and customer satisfaction. If you're ready to build trusted relationships, master in-demand skills, and make a difference through better connectivity, we'd love to hear from you. Job Type: Full-time Pay: $950.00 - $1,550.00 per week

Benefits

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• Employee discount Work Location: In person