Now Hiring - State Farm Mutual Automobile Insurance Company - Customer Relations Representative - State Farm Agent Team Member in Independence, MO

Full description of the position

About our Agency: Join a Team That Values Growth, Community, and Fulfillment With 23 years of success behind us, our agency continues to grow and thrive with two high-performing teams--one of 10 and another of 4--working together to serve our customers with excellence. We offer valuable benefits including a 401(k) with a 4% match , group medical/dental coverage , and free group life insurance , because taking care of our people is a priority. Our agency owner is a proud University of Kansas graduate, holding both undergraduate and MBA degrees. With a strong foundation as a former CPA at Price Waterhouse, they bring decades of experience and a passion for leadership. We're deeply involved in our local communities and invite you to see the impact we're making by checking out our social media. We cultivate a fun, fast-paced, and supportive culture. We're looking for team members who are driven, competitive, and positive --people who love serving others and also want to grow their careers and income. What sets us apart? We don't just \"sell insurance\"--we build meaningful relationships. Whether a customer wants a high-touch connection or a simple check-in, no one is left behind. Our team genuinely loves what they do and recognizes the difference we make every day. This isn't just a job--it's a place where you can grow, thrive, and be fulfilled. Let me know if you'd like a version geared toward social media, a job post, or candidate outreach! Position Overview: Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding \"yes,\" then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand. Responsibilities: * Forge enduring customer relationships and proactively follow up to ensure continued satisfaction. * Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions. * Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. As an Agent Team Member, you will receive... * 401k * Salary plus commission/bonus * Paid time off (vacation and personal/sick days) * Flexible hours * Professional development * Abundant opportunities for career advancement within our agency * Licensing paid by agency Requirements: * Genuine interest in marketing products and services that align with customer needs and preferences. * Exceptional communication skills across all channels - written, verbal, and attentive listening. * A people-centric mindset with a keen eye for detail. * Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries. * Proficiency in learning and navigating computer functions efficiently. * Collaborative spirit, thriving in a dynamic team environment. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.