Now Hiring - InterContinental Hotels Group PLC - Sales Manager in Kansas City, MO

Full description of the position

Key Responsibilities: 1. Company Representation: * Act as the face of the company and hotel to current and prospective clients. * Communicate professionally and knowledgeably about the hotel's offerings, brand, and positioning. * Stay informed on market trends, demand periods, local events, and competitors. 2. Sales Strategy & Market Development: * Research and analyze business opportunities, industry reports, market demand generators, and customer needs. * Develop and maintain relationships with key clients, event planners, and local businesses. * Attend trade shows and industry events to promote the hotel and build partnerships. 3. Creative and Proactive Sales Execution: * Create tailored proposals that align with client goals and budget. * Conduct site visits and deliver impactful presentations. * Use creative approaches to generate new leads, including networking, cold-calling, and prospecting. 4. Negotiation & Closing: * Confidently negotiate terms, close sales, and secure profitable business. * Sell and upsell hotel services based on customer needs and hotel strategy. * Work toward achieving and exceeding personal and departmental sales targets. 5. Account Management: * Build long-term relationships with clients to ensure repeat business. * Provide post-sale support, including event coordination and problem resolution. * Ensure customer satisfaction from initial contact through post-event follow-up. 6. Administrative Duties: * Maintain accurate records of sales activities and transactions. * Prepare and submit required sales reports and documentation in a timely manner. * Ensure compliance with company policies, privacy regulations, and industry standards. Qualifications: Education & Experience: * Bachelor's degree in hospitality, marketing, business, or a related field (or equivalent experience). * Minimum 2 years of sales experience, preferably in the hospitality industry. * Experience in hotel sales or group/event planning is a plus. Skills & Competencies: * Strong communication, negotiation, and closing skills. * High level of professionalism and customer service orientation. * Proficient in understanding client needs and presenting compelling proposals. * Ability to multitask, prioritize, and work effectively under pressure. * Strong organization and time-management skills. * Proficiency with sales tools, CRM systems, and Microsoft Office Suite. Other Requirements: * Ability to travel locally and occasionally overnight as needed. * Compliance with company policies, including dress code and guest service standards. * Knowledge of hotel amenities, services, and systems. Benefits: We offer a highly competitive benefits package! * Health, Dental and Vision Insurances * Disability Insurances * Supplemental Life Insurances * Identity Theft Protection * 401(k) * Paid Time Off, Holidays and Paid Vacation * AMAZING HOTEL DISCOUNTS! EOE/M/F/Vet/Disabled