Now Hiring - Drivetrain Service and Components Inc - Hydraulic Parts Sales Associate in Bensenville, IL

Full description of the position

Job Overview Join our dynamic team as a Hydraulic Parts Sales Associate, where your enthusiasm and technical knowledge will drive success in a fast-paced retail environment. In this role, you will be the key contact for customers seeking hydraulic parts and accessories, providing expert guidance and exceptional service. Your energetic approach will help build lasting relationships, promote product awareness, and ensure customer satisfaction. This position offers an exciting opportunity to combine technical expertise with sales skills to support clients across various industries that rely on hydraulic systems. Duties * Engage with customers to identify their hydraulic parts needs, offering detailed product recommendations based on their applications. * Manage inventory levels by accurately stocking, organizing, and replenishing hydraulic components to meet customer demand. * Process sales transactions efficiently using POS (Point of Sale) systems. * Maintain comprehensive knowledge of hydraulic products, including PTO's, pumps, cylinders, fittings, hoses and related accessories to provide informed assistance. * Collaborate with the warehouse team to fulfill orders promptly and accurately, ensuring timely delivery to customers. * Utilize inventory management software to track stock levels and prevent shortages. * Assist customers with vehicle maintenance or repair questions related to hydraulic systems and provide guidance on automotive diagnostics when applicable. * Support marketing initiatives by promoting new products or special offers through effective communication channels. * Ensure a clean and organized sales floor by stocking shelves properly and maintaining a professional appearance at all times. * Handle customer inquiries via phone or in person with excellent phone etiquette and communication skills to foster positive relationships. * Participate in periodic inventory audits and control procedures to minimize loss and optimize stock accuracy. * Contribute to a team environment by sharing product knowledge and supporting colleagues in achieving sales goals. Skills * An understanding of automotive diagnostics and vehicle maintenance related to hydraulic systems is highly desirable. * Excellent negotiation skills to close sales effectively while maintaining customer satisfaction. * Bilingual abilities are preferred to serve a diverse customer base effectively. * Exceptional customer service skills combined with clear communication skills enhance the shopping experience for clients. * Knowledge of automotive repair processes and automotive service standards helps provide accurate advice on product applications. * Organizational skills are vital for stocking, merchandising, and maintaining an orderly sales environment. * Basic maintenance knowledge of hydraulic components supports troubleshooting and customer guidance when needed. Job Type: Full-time Pay: $25.00 - $30.00 per hour Expected hours: 45 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person