Now Hiring - The Culinary Center of Kansas City - Retail Sales Associate in Kansas City, MO

Full description of the position

The Culinary Center of Kansas City Job Title: Retail Sales Associate Location: 7920 Santa Fe Drive, Overland Park, KS 66204 Type: Full Time (some nights and weekends required); 35-40 hours per week Company Overview: We are passionate about the culinary arts! The Culinary Center of Kansas City, a beloved institution in downtown Overland Park, has been serving the community for 25 years. Our vision is to set the standard of excellence for interactive cooking experiences and culinary arts in the Midwest. We host over 500 cooking classes each year for thousands of people, as well as private events, interactive cooking parties, and culinary team-building sessions for local companies, organizations, families, and friend groups. Our retail shop (the "Kitchen Shop") serves as the gateway to all that The Culinary Center of Kansas City has to offer. The Kitchen Shop offers a selection of carefully curated and time-tested must-have items for at-home chefs, classic kitchen utensils, a selection of wines, the latest and best cookbooks, locally made and specialty spices and spice blends, and other shelf-stable foods, as well as a range of fun, giftable culinary-related items. We are committed to exceptional guest service in a warm, friendly, and inviting environment. Job Description: As a Retail Sales Associate at The Culinary Center of Kansas City, you will play a pivotal role in creating memorable culinary experiences for our guests. You will be responsible for providing exceptional guest service, assisting shoppers in finding the perfect kitchen tools and culinary products as well as that perfect cooking class experience, and representing our brand's dedication to the art of cooking. This is a full time position (35-40 hours per week) with hours scheduled throughout the week, including some evenings and weekend hours. Key Responsibilities: * Guest Service: * Greet and assist retail guests with a friendly and helpful demeanor, providing expert guidance on product selection, culinary knowledge, and cooking techniques. Engage with guests on topics ranging from kitchen tools to cooking classes to the guest's favorite sauce recipe! * Greet and direct guests who are entering the store to participate in a class or private event. Interact with guests in retail space once their class or private event ends. * Product Knowledge: Maintain a deep understanding of the products in our retail shop, including our curated high-end kitchen equipment and tools, wines and shelf-stable foods, and the latest cookbooks. Be prepared to answer guest inquiries and make product recommendations. Stay up-to-date with the latest culinary trends and product offerings. * Sales and Upselling: Actively engage with guests to drive sales and achieve personal and store sales targets. Suggest complementary items and upsell products and services (cooking classes and private events) that enhance the guest's culinary experience. * Light Visual Merchandising: Assist in maintaining the visual appeal of the store by arranging product displays, restocking shelves, and ensuring the store is organized and clean. * Inventory Management: Monitor inventory levels, participate in regular inventory counts, and constantly communicate with management regarding restocking needs. * Teamwork: Collaborate with colleagues to ensure the store runs smoothly and efficiently. Work together to create an exceptional shopping experience for guests. Qualifications: * Previous retail sales experience is preferred but not required. * Passion for food and culinary culture. * Excellent interpersonal and communication skills. * Commitment to The Culinary Center brand and vision. * Strong guest service orientation with a proactive and friendly attitude. * Ability to work a flexible schedule, including evenings and weekends. * Basic math and cash-handling skills. * A commitment to maintaining a clean and organized retail environment. * Self-motivated, reliable, and able to work well in a team. Benefits: * Competitive hourly wage. * Employee discounts on culinary products. * Chef-prepared lunches onsite daily. * Opportunity to learn about the culinary industry and products. * A fun and engaging work environment within a well-established and beloved institution. How to Apply: If you're enthusiastic about cooking and providing outstanding guest service, we encourage you to apply for the Retail Sales Associate position at The Culinary Center of Kansas City. To apply, please submit your resume and a brief cover letter explaining your interest and qualifications for the role to [please apply online]. Join us in creating exceptional culinary experiences and helping our guests enhance their at-home cooking adventures! The Culinary Center of Kansas City is an equal-opportunity employer, and we welcome diverse applicants to join our team. Job Types: Full-time, Part-time Pay: From $18.00 per hour Expected hours: 20 - 30 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Vision insurance Shift availability: * Day Shift (Required) Ability to Commute: * Kansas City, MO 64116 (Required) Work Location: In person