Now Hiring - Access Medical Laboratories, Inc. - Account Manager in Palm Beach, FL

Full description of the position

Job Summary: An Account Manager at Access Medical Laboratories responsibilities would include maintaining and fostering relationships with current clients. Assisting clients with their day to day needs, as well as serving as a liaison between client and multiple departments within the company. Responsibilities: * Build and maintain strong, long-lasting client relationships by understanding their needs and objectives * Serve as the main point of contact for client inquiries, concerns, and escalations * Communicate regularly with clients to provide updates, gather feedback, and address any issues via phone and email * Collaborate with internal teams, such as Sales, Billing, and other areas in Operations, to ensure client needs are met * Proactively identify and resolve any issues or challenges that arise during the course of the client relationship * Ensure overall client satisfaction and efficiency of accounts * Strong phone contact handling skills and active listening * Additional tasks may be assigned at any time by the supervisor Skills & Qualifications: * High School Diploma is required * 1+ years of Account management experience * 3+ years of Customer Service Experience * Proficient in CRM and Microsoft Office Suite * Strong communication skills * Proven ability to consistently and positively contribute in a fast-paced environment * Excellent problem-solving abilities * Strong phone and email etiquette