Now Hiring - JL Components - Key Account Manager in Kansas City, MO

Full description of the position

JL Components is a leading provider of innovative solutions in the field of custom designed PD (Positive Displacement) blower packages and sound enclosures for pneumatic conveying systems and other applications. Our team is passionate about engineering excellence and creating value for our clients. We strive to design the right solutions for our customers' needs, while providing industry-leading lead times to meet project deadlines. Position Description: We are seeking a highly motivated, energetic Key Account Manager to join our growing team. This role is well suited for an individual who enjoys solving real-world industrial challenges, building long-term customer relationships, and developing a deep understanding of technical products and applications. The successful candidate will work closely with customers to translate application requirements into effective equipment solutions. While prior sales experience is not required, a strong technical foundation, mechanical aptitude, or relevant industry experience is highly preferred and will accelerate success in this role. Key Responsibilities: Quoting & Sales Support * Prepare accurate quotes for new equipment based on customer specifications, engineering data, and cost estimates. * Provide customers with suggestions, optional features, alternatives, and guidance to ensure they receive the most suitable solution. * Maintain organized digital records of quotes, orders, and parts lists. * Respond promptly (on average <1 days) to customer inquiries by phone and email. * Build positive relationships with customers and vendors. * Follow up consistently on open quotes to drive conversion and ensure customer satisfaction. * Update internal tools with new quotes, changes, follow-ups, and outcomes to maintain an accurate record of sales activity. * Support continuous improvement of processes and documentation. Technical Assistance * Size and select appropriate equipment to meet performance and application requirements. * Provide support related to blower performance, sizing, and parts compatibility. * Interpret technical drawings, manuals, and specifications as needed. * Clarify customer needs to ensure accurate understanding and proper equipment selection. Documentation & Knowledge Management * Create, maintain, and improve standard quotation templates, technical notes, and application guidelines. * Develop and update internal and customer-facing technical documentation. * Capture lessons learned from completed projects to improve quoting accuracy and application support. Order Transition & Handoffs * Support clean handoff from sales to production. * Assist with order clarifications, revisions, and scope changes. * Ensure alignment between quoted scope and customer expectations. Additional Responsibilities * Assist with other sales-related activities as assigned. * Perform other tasks as required. Qualifications: Required: * Technical or mechanical aptitude, demonstrated through education, training, or hands-on experience. * Strong communication skills with the ability to translate technical concepts into customer-focused solutions. * Confidence engaging with customers via phone, email or in-person. * High energy, strong work ethic, and self-motivated attitude. * Organized, detail-oriented, and able to manage multiple priorities. * Experience with Microsoft Office suite. * Ability to interpret spreadsheets, pricing tables, and technical data. * Willingness to travel as needed. Helpful Experience: * Bachelor's Degree. * Familiarity with CRM software. * Foundational knowledge of Industrial Manufacturing environments, Positive Displacement (PD) blowers and/or pneumatic conveying systems. * Experience or education in manufacturing, engineering or industrial operations. Compensation & Benefits: * Competitive salary commensurate with experience * Performance-based bonus structure * Health, dental, and vision benefits * 401(k) Plan & Company Match * Long-Term Disability Insurance * Paid vacation and holidays Job Type: Full-time Pay: $1.00 - $2.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person