Now Hiring - River Fox Train - Professional Services Group Sales Representative in West Sacramento, CA

Full description of the position

About Us Mendocino Railway is a Class III common carrier public utility railroad for passenger and freight service. We are also the owner/operator of three excursion brands located throughout California. Our brands offer guests some of the most unique experiences in the railroad and tourism industry--including opportunities to enjoy unusual culinary events along the Sacramento River's farmlands on the River Fox Train, ride the Skunk Train's open-air car through Mendocino County's towering redwoods, and pedal the Sunburst's electric-assist Railbikes through Ventura County's storied citrus and avocado groves. Job Summary We're seeking an experienced Group Sales Representative in Greater Sacramento to drive revenue by selling tickets, packages, and programs to groups, including tour operators, schools, and businesses/corporations. This role is responsible for identifying and pursuing potential leads, developing sales strategies, managing client relationships, and coordinating with external and internal teams to ensure a smooth group visitor experience. This role involves market analysis, networking, sales presentations, guest relations, and achieving revenue and attendance goals for the attraction. This person will also help build and grow our Affiliate program in Sacramento, seeking out new lodging or retail partners for us to sell guest tickets through, and help us coordinate special events. Our ideal candidate is highly motivated, enthusiastically outgoing, and organized. Our Group Sales Representative will be primarily focused on driving impact for the River Fox Train in West Sacramento but will also support another Group Sales Representative across the Skunk Train and the Sunburst Railbikes operations. The role reports into the Chief Marketing Officer and works closely with various members of Mendocino Railway's leadership team. Roles, Responsibilities, Skills * Lead Generation and Sales: Proactively seek out and solicit group business by identifying new sales opportunities and maintaining relationships with existing clients like tour operators, online travel agencies (OTAs), and destination marketing organizations (DMOs). Build a repeatable book of business and schedule. * Sales Strategy & Goal Achievement: Develop and execute sales plans and campaigns to achieve established revenue, ticketing, and attendance goals. * Client Relationship Management: Serve as the primary contact for group planners, managing inquiries, providing information, and building strong, lasting relationships with them. Help coordinate special events as needed. Special events can include corporate events, group outings, and weddings at the River Fox, as well as occasional support of elopements or micro-weddings at the Skunk Train. * Coordination and Operations: Work with other departments, such as visitor experience and events, to coordinate logistics, enhance the group visitor experience, and manage bookings. * Market Analysis: Analyze market trends, competitor activities, and customer preferences to identify new opportunities and inform sales strategies. Partner closely with Marketing and PR to grow awareness and consideration from group planners. * Networking and Representation: Represent the attraction at industry events, trade shows, and networking meetings to promote the attraction and develop partnerships. * Sales and Negotiation: Proven ability to sell group visits, negotiate contracts, and meet sales targets. * Communication: Exceptional verbal and written communication skills for presentations, correspondence, and client interactions. * Relationship Building: Strong interpersonal skills to build and maintain relationships with diverse groups of clients and stakeholders. * Analytical Skills: Ability to analyze sales data, market trends, and financial information to identify opportunities and risks. * Organizational Skills: Excellent organizational skills to manage calendars, process inquiries, and coordinate complex group visits. Must be able to use the Microsoft Suite of products and fluent in Outlook, Excel, Word, PowerPoint, and Teams. Must be familiar with Salesforce. * Problem-Solving: Proactive and creative problem-solving skills to address challenges and deliver solutions for clients and the attraction. Qualifications, Educational, and Location Requirements * A driven, organized, and enthusiastically outgoing individual who is focused on selling. * College degree preferred, but not required. * Previous sales experience requires; prior group sales experience preferred. * This role is available on a hybrid basis with an expectation to be on-site at the River Fox multiple times per week; occasional travel to Mendocino Railway's other locations or to industry events * Individuals must be located in Sacramento region with reliable access to a vehicle; relocation assistance is not available * Occasional weekend work required Compensation Base pay will be $30.00 per hour. Commissions are calculated using a non-cumulative, non-additive tier structure. Each commission tier stands alone and is not applied retroactively or in combination with any other tier. Only the portion of earned and recognized revenue that falls within a specific tier range will be compensated at the commission rate applicable to that tier. Revenue earned in excess of one tier does not alter the commission rate applied to revenue earned in any other tier. Commission rates are applied as follows: * $100,000 - $199,999 in earned revenue: 5% of revenue earned within this tier only * $200,000 - $500,000 in earned revenue: 6% of revenue earned within this tier only * $501,000 - $749,999 in earned revenue: 7% of revenue earned within this tier only * $750,000 and above in earned revenue: 8% of revenue earned within this tier only Additional Notes Pre-employment drug screen, physical, and background check required prior to hiring. Employment will be full-time and includes excellent benefit package, including medical, dental, and vision insurance, 401(k) retirement, paid holidays and paid time off. Job Type: Full-time Pay: $30.00 per hour Benefits: * 401(k) * Dental insurance * Employee assistance program * Employee discount * Health insurance * Life insurance * Mileage reimbursement * Paid time off * Referral program * Vision insurance Work Location: Hybrid remote in West Sacramento, CA 95691