Now Hiring - Myers Auto Group, LLC - Automotive BDC Representative in West Palm Beach, FL

Full description of the position

Sales Business Development Opportunity - Join a Top-Performing Automotive Dealership in Delray Beach! Kia Delray is seeking a driven Automotive BDC Representative to join our high-performing team. In this role, you'll handle a high volume of inbound customer inquiries for an in-demand brand with an outstanding reputation. We're looking for someone eager to grow their career in sales and technology, with a positive mindset and a strong customer focus. Experience is preferred but not required -- we will train the right person. A successful dealership starts with a great BDC team, and we are looking for a motivated team player who is ready to make an impact. BDC Representative

Responsibilities

• Generate appointments and quotes through proactive inbound/outbound communication and lead management.
• Respond to internet leads and call-ins immediately.
• Manage and engage with customers through our live chat platform.
• Listen closely to customer needs to provide thoughtful guidance and vehicle recommendations.
• Deliver exceptional customer service and uphold the highest satisfaction standards.
• Partner closely with sales consultants to hand off qualified leads and detailed customer information.
• Direct customers to online product resources as needed.
• Check and respond to email inquiries promptly.
• Facilitate the sales process by collecting and updating customer data.
• Perform additional duties as assigned by Management.

Requirements

• Positive, energetic attitude with excellent communication and listening skills.
• Ability to collaborate professionally with customers, coworkers, and all dealership departments.
• Consistently meet and exceed established goals.
• Follow proven sales processes and techniques.
• Attend required training sessions (online and in-person).
• Maintain a professional demeanor, strong work ethic, and effective written and verbal communication.
• Strong computer proficiency is required.
• Reliable attendance and weekend availability are essential.
• Ability to perform all functions in a fast-paced environment, with or without reasonable accommodation.
• Must pass a background check and pre-employment drug screen. DFWP/EOE

Benefits

• 401(k) with employer match
• Medical, dental, and vision insurance
• Disability insurance
• Paid time off