Now Hiring - Confidential - Professional Services Telecom Services Representative in Chino, CA

Full description of the position

We are seeking a motivated and professional Telecom Services Representative to join our team as we continue to expand telecommunication services to our customers. This Telecom Services Representative position focuses on working directly with customers to provide information on services available, answer questions they may have on products, and assist with enrolling them into suitable services and closing sales orders. The Telecom Services Representative role will involve strong communication skills, a customer-first mindset, and the ability to adapt in diverse settings. The Telecom Services Representative is responsible for engaging with potential customers, presenting product knowledge in a clear and effective way, and guiding individuals through the enrollment process. This position involves customer interaction, problem-solving, and ensuring a positive experience for every person assisted. Telecom Services Representative Responsibilities: * Interact with potential customers to explain available services and enrollment options. * Support customers by actively listening to their requests and tailoring proper solutions. * Provide personalized recommendations based on customer needs and ensure clarity in presenting service benefits. * Deliver professional presentations that build trust and encourage successful support, sales and enrollment. * Address customer questions and concerns while maintaining a professional and approachable demeanor. * Document and track customer interactions to ensure accurate reporting to track all sales orders for a successful delivery. * Collaborate with management to understand outreach and support strategies and improvements. * Demonstrate leadership qualities by contributing to a positive, team-oriented environment. Telecom Services Representative Qualifications: * Experience in customer service, sales, client support, hospitality, or similar role Strong interpersonal and communication skills with the ability to explain .information clearly. * Bilingual is a plus. * Motivated to learn, adaptable to changing situations, and eager to develop new skills. * Ability to work effectively in fast-paced, customer-facing environments. * Time management skills. Job Type: Full-time Pay: $900.00 - $1,400.00 per week Work Location: In person