Now Hiring - Remark North Carolina - Customer Service and Sales Representative in Monroe, NC

Full description of the position

The Wireless Customer Service and Sales Associate position is built for individuals ready to begin a career in sales and customer service. As a Wireless Customer Service and Sales Associate, you'll support daily sales activity, assist customers with wireless solutions, and help create a smooth customer service experience from start to finish. This role gives you hands-on exposure to AT&T's products, real-world sales environments, and the foundational skills needed to grow quickly. As a Wireless Customer Service and Sales Associate, your focus will be on helping customers understand their wireless options, assisting them through sign-ups and upgrades, and strengthening every customer service interaction. The Wireless Customer Service and Sales Associate will work closely with high- performing sales team members, learning how effective sales conversations are built and how excellent customer service creates long-term trust. Wireless Customer Service and Sales Associate

Responsibilities

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• Support the sales team by helping customers choose the right AT&T wireless solutions.
• Assist with daily customer service needs, from answering questions to walking customers through device and plan options.
• Contribute to sales activity by engaging with customers in a friendly, informative way.
• Ensure every customer service interaction feels supportive, clear, and professional.
• Work alongside a team leads to understanding how sales goals are set, tracked, and achieved.
• Strengthen your communication skills through real customer service conversations.
• Learn the fundamentals of AT&T wireless sales, upgrade processes, and enrollment steps. Wireless Customer Service and Sales Associate

Qualifications

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• Someone who enjoys talking to people and delivering strong customer service every day.
• A fast learner ready to gain hands-on experience in sales and customer support.
• Motivated, energetic, and eager to grow within a structured sales environment.
• Comfortable solving problems and staying patient during busy customer service interactions.
• Someone who wants a career where sales performance and great customer service move you forward. Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Work Location: In person