Now Hiring - Express Services, Inc. - Counter Sales Associate in Charlotte, NC

Full description of the position

Overview We are seeking a dynamic and results-driven Inside Sales Representative to join our expanding sales team. In this role, you will be responsible for engaging potential clients through outbound calling, nurturing existing customer relationships, and driving revenue growth. The ideal candidate will possess strong communication skills, a proactive attitude, and a solid understanding of B2B sales processes. This position offers an excellent opportunity to develop your sales expertise within a fast-paced, technology- driven environment, utilizing CRM software to manage customer interactions efficiently. Key Responsibilities of an Inside Sales Rep: * Act as a trusted advisor to customers, helping them find the right products for their projects. * Handle inbound and outbound customer interactions--whether over the phone or in-person--ensuring every customer feels valued. * Collaborate with Outside Sales reps to drive sales and resolve customer needs. * Process orders, track inventory, and coordinate product transfers to meet customer demands. * Educate customers on promotions, new products, and industry trends to maximize sales opportunities. * Maintain accurate records, process payments, and ensure seamless order fulfillment. Qualifications of an Inside Sales Rep: * 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution. * Strong computer skills (Microsoft Office, CRM experience a plus!). * Ability to multitask in a fast-paced environment. * Industry knowledge is a plus --but we're happy to train motivated candidates! * Spanish-speaking skills are a strong advantage but not required. IND123 Pay: $20.00 per hour Expected hours: 35.0 - 40.0 per week Benefits: * 401(k) * Dental insurance * Health insurance * Vision insurance Work Location: In person