Now Hiring - Batteries Plus Bulbs - Retail Sales Associate in Midlothian, VA

Full description of the position

Overview We are looking for motivated, competitive, customer-focused sales professionals who want to earn more by selling more. At Batteries Plus, your primary responsibility is to drive revenue by identifying customer needs, recommending the right products and services, and closing both retail and commercial sales. You will become an expert in batteries, energy solutions, lighting, mobile device repair, and key fob programming--leveraging that expertise to generate sales every day. This is NOT an order-taking job. This is a consultative sales role with hands-on technical work. Your earning potential is directly tied to your ability to sell, upsell, cross-sell, and develop long-term commercial relationships. You will be joining a high-growth franchise group led by experienced operators who invest in training, career progression, and performance-based opportunity. Essential Responsibilities Sales & Revenue Generation * Greet customers proactively, identify their needs, and lead them to the right product or service solution. * Conduct value-based selling --ask questions, uncover problems, and recommend complete solutions. * Drive add-on sales, bundle services, and maximize ticket value to meet daily, weekly, and monthly sales goals. * Participate in outbound/in-store commercial sales efforts by identifying business customers and capturing lead information. * Close sales confidently and accurately at the POS system. * Maintain a customer-first, results-oriented mindset at all times. Success in this role is measured by revenue, margin contribution, attachment rate, and commercial account growth. Technical & Service Delivery (Training provided --skills used to support sales, build credibility, and increase earning potential.) * Perform battery installs for vehicles using testing and diagnostic tools. * Conduct mobile device repairs including battery replacements, screen repairs, and part swaps. * Program and cut key fobs; replace watch batteries; run charge tests; troubleshoot power issues. * Demonstrate expert product knowledge to build trust and close sales. Merchandising, Inventory, & Store Operations * Restock, rotate, and merchandise inventory to maintain a clean, sales-ready store. * Help deliver products to customers (commercial accounts when needed). * Maintain accurate pricing, signage, and product presentation to support strong sales execution. * Assist in opening/closing operations including register reconciliation and store readiness. * Maintain a safe and clean working environment. Other Responsibilities This job description highlights the core functions of the role but may evolve with business needs. Additional responsibilities may be assigned as the store grows. Qualifications * High school diploma/GED preferred; 6+ months retail or sales experience strongly preferred. * Strong communication and active listening skills; comfortable initiating conversations and closing sales. * Ability to work confidently with tools, small parts, and diagnostic equipment. * Basic math competency (percentages, ratios, simple algebra). * Strong problem-solving, organizational, and follow-through skills. * Valid driver's license with a clean record preferred. Physical Requirements * Regularly required to stand, walk, lift up to 50 lbs, and use hands/tools for repairs and installations. * Frequent use of POS systems, testing equipment, small hand tools, and mobile repair equipment. * Occasional exposure to chemicals, fumes, outdoor conditions, and electrical components. * PPE such as gloves, goggles, and steel-toed shoes provided/required. Work Environment & Schedule * In-person role at our Midlothian, VA location. * Day, evening, and weekend shifts available. * Must be reliable and punctual--sales performance depends on consistency and presence. Benefits * Base pay + commission structure * Employee discounts * Flexible scheduling * Career growth within a rapidly expanding franchise group EEO Statement Batteries Plus provides equal opportunity employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Job Types: Full-time, Part-time Pay: $15.00 - $17.00 per hour Expected hours: 30.0 - 40.0 per week Benefits: * Employee discount * Flexible schedule Application Question(s): * On a scale of 1-10, how comfortable are you in a sales focused role? 1 = completely new, 10 = an expert * Describe a scenario in your current or previous roles where you were able to successfully upsell a customer? Experience: * Sales: 1 year (Required) Shift availability: * Day Shift (Required) * Night Shift (Required) Work Location: In person