Now Hiring - SmokePost - Store Sales & Customer Experience Representative in Chicago, IL

Full description of the position

At SmokePost, we're more than just a retail store -- we're a destination for customers who value quality products, genuine connections, and a personalized shopping experience. We're looking for driven, goal-oriented individuals who get energy from helping people, hitting targets, and creating an environment that keeps customers coming back. This role combines sales, customer engagement, and store management responsibilities. You'll open and close the store, maintain a polished and professional space, and most importantly, take ownership of growing sales through exceptional service and product recommendations. If you thrive in a startup-style, performance-based environment, where your results directly impact your earnings, you'll feel right at home here. What You'll Be Doing Every Day * Be the first and last impression for every customer -- greet them warmly, learn their preferences, and leave them looking forward to their next visit. * Drive revenue by understanding customer needs and matching them with the right products. * Educate customers on our offerings, including product benefits, promotions, and exclusive items. * Enroll customers into our POS loyalty program and actively promote its perks. * Maintain store presentation -- clean, organized, stocked, and visually appealing. * Handle opening and closing duties with reliability and accuracy. * Track and hit personal sales targets, knowing that higher performance = higher commission. * Build long-term relationships with customers that turn into repeat sales. What We're Looking For * You're competitive in the best way -- motivated by hitting and exceeding sales goals. * You have an outgoing personality and can strike up a conversation with anyone. * You take pride in your work environment, keeping it clean and professional. * You're reliable -- when you say you'll be there, you show up ready to work. * You're adaptable and can thrive in a fast-paced, ever-evolving environment. * You understand that sales success comes from engagement, not pressure -- you build trust and rapport first. Compensation & Growth * Base Pay: Minimum wage. * Commission Structure: Tiered -- the more you sell, the higher your percentage. * Ongoing product training so you can sell with confidence. * Opportunities for career advancement as we continue to grow. Why This Role is Different This isn't a "ring them up and move on" retail job. This is a sales-first, customer-experience-driven position where your energy, product knowledge, and personality directly shape your success -- and your paycheck. For the right person, this is a fun, challenging, and highly rewarding opportunity to be part of a growing brand Job Types: Full-time, Part-time Pay: From $16.60 per hour Expected hours: 36 - 40 per week Benefits: * Employee discount * Flexible schedule Work Location: In person