Now Hiring - Hamilton Jewelers Pavilions - Operations Coordinator & Sales Support in Sacramento, CA

Full description of the position

Operations Coordinator & Sales Support (Full-Time, On-site) -- Sacramento, CA Hamilton Jewelers Pavilions Hamilton Jewelers Pavilions is a family-owned luxury jeweler in Sacramento, known for exceptional hospitality, curated fine jewelry and timepieces, and meaningful client relationships. We are hiring a proactive, highly organized Operations Coordinator & Sales Support professional to help run the operational engine of the store and support the sales team. Pay: $25 an hour, bi-weekly pay Location: Sacramento, CA (on-site) Schedule: Full-time; weekend availability required

Key Responsibilities

• Manage service/repair intake : accurate documentation, tracking, and follow-through
• Provide timely, professional client updates throughout the service/repair process
• Handle shipping/receiving , vendor coordination, and repair logistics
• Support CRM/clienteling administration: data entry, notes, task creation, follow-up support
• Reduce administrative load for the sales team so they can stay client-facing
• Maintain organization: checklists, logs, supplies, and back-office standards
• Support store leadership with operational priorities, events, and special projects What Success Looks Like
• Sales team spends more time on the floor with clients
• Back office runs efficiently and nothing falls through the cracks
• Clients feel taken care of and receive timely communication during repairs/service
• Repairs, shipping, and vendor details are tracked accurately and completed on time
• Leadership feels supported and informed day-to-day

Qualifications

Required

• 1-3+ years in operations, administrative support, or client service (retail/hospitality preferred)
• Strong organization, follow-through, and attention to detail
• Professional written and verbal communication
• Comfortable learning systems (CRM/data entry; Excel/Google Sheets; email)
• Able to manage multiple priorities in a fast-paced environment
• Must work on-site in Sacramento; weekend availability required Preferred
• Jewelry/watch or luxury retail experience (repairs/service intake a plus)
• POS/CRM experience and event support experience How to Apply - Apply via email to: [please apply online] Submit your resume and include:
• Best phone number
• Confirmation of weekend availability (Yes/No) (Subject line if emailing: "Ops Coordinator -- Hamilton Sacramento") Job Type: Full-time Pay: $25.00 per hour Expected hours: 40 per week Work Location: In person